Joanna Rooth, PMP

Experience

• 

  Dr. James J. Ferretti

  Apr 2004 - Apr 2006

  Psychiatric Office Manager

  Managed all operations of the psychiatric office. Assisted patients with their visit from scheduling, check in, check out, and billing. Managed office staff. Monitored and processed payroll. Oversaw and performed medical claims billing, collections and denial management. Maintained provider office schedule and hospital rounding schedules.

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  CarePoint Health System

  Oct 2013 - Feb 2015

  Handled non medical administrative tasks at nursing stations. Organized and filed medical information within patient charts. Worked alongside physicians, nurses, case managers, social workers, nursing aides, and administration. Daily communication with patients and visitors. Record keeper for NJSNA and State of NJ Statistical Bureau. Assisted Nurse Educator to create and maintain curriculum for nurses and nursing assistant staff members. Organized and maintained records for competencies and nursing classes using both spreadsheets and hard copy paper trails. Trained physicians, nurses and unit secretaries in the MediTech 6.0 and 6.1 computer database systems. Show less Worked with multiple vendors to determine the best deals for my company; evaluate pros and cons of each based on price, quality, speed of delivery and other factors. Used information I gathered to make best decisions on behalf of my company. Utilized mathematical skills to analyze prices to get best deals possible. Created and updated statistical spreadsheets comparing vendor prices. Vendor negotiation performed on a daily basis. Utilized MediTech computer database, EDI/GHX, telephone, fax, email to perform purchasing tasks obtained via electronic or paper requisitions.Executed capital purchases following approval protocol from all parties required.Reconciliation with AP and correct exceptions provided by GHX. Show less

  • Nursing Education Coordinator/Unit Secretary/Special Projects Coordinator

    Apr 2006 - Feb 2015

  • Hospital Buyer

    Oct 2013 - Aug 2014
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  Riverside Medical Group

  Aug 2014 - Nov 2021

  • Launched a Tri-State workplace initiative which led to a 10% increase of employees positive perceptions of the Company’s culture• Created a space for intentional connectedness • Define and implement solutions that support the on-going development of critical business and leadership skills and promote a learning culture• Design, build and manage learning and development programs/initiatives from end-to-end• Develop technically accurate learning content and validate accuracy with reviewers• Assess learning needs of the business through a variety of methods including conference calls, group discussions, end user interviews• Facilitate New Hire Orientation• Design onboarding training curriculum for new hires of all levels up to and including leadership• Direct training programs and development pathways for employees of all levels with a company staff of 2000+• Alternate training methods to diversify instruction, strengthen learning opportunities and enhance program success• Analyze effectiveness of training programs at all levels and recommended improvements• Foster operational efficiency and compliance with company policies through effective coordination of educational processes• Serve as an on-going contact for implementation questions for learning and development teams Show less • Ensured employees comply with HIPAA and federal laws• Created and implemented compliance policies/procedures• Conducted compliance reported investigations• Created compliance educational curriculum and materials for providers and staff• Provided provider onboarding compliance billing/coding education• Conducted coding audits and provided education to providers and other coding staff of various knowledge levels• Maintained correspondence with various business stakeholders including but not limited to Executive Leadership, Privacy Team, Legal Team and outside entities • Managed compliance coordinator and compliance educator teams Show less • Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures• Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation• Maintained updated knowledge of coding requirements through continuing education and certification renewal• Actively maintained current working knowledge of CPT and ICD-10 coding principles, government regulations, protocols and third party requirements• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.• Applied medical terminology related to provider-specific treatments and techniques.• Trained and guided team members to maintain high productivity and performance metrics Show less

  • Director of Training and Professional Development

    Sept 2019 - Nov 2021

  • Compliance Officer

    Oct 2016 - Sept 2019

  • Medical Transcription Manager

    Aug 2014 - Sept 2019
• 

  Optum

  Nov 2021 - now

  Senior Program Manager

  • Leads program planning and execution, in consultation with applicable stakeholders; leads functional teams through program implementation, ensuring program goals are reached• Ensures alignment and understanding of program scope and learning objectives with the organization's strategic objectives, mission, values, and goals• Develops and executes against detailed project plans meeting key milestones and deadlines• Ensures program deliverables and success criteria are identified and managed throughout each program’s lifecycle• Manages aspects of attendee participation including registration, pre-work, on-site support during the program, and post surveys• Analyzes program outcomes, identifies areas of opportunity, and makes appropriate recommendations (inclusive of all stakeholders) to improve program experience and outcomes/processes going forward (e.g., participant satisfaction, lessons learned, program team member performance)• Manages budget and funding channels for maximum productivity• Utilizes appropriate communications tools/techniques to ensure understanding and buy-in from applicable stakeholders (e.g., executive summaries, key milestones, internal and external marketing and communications)• Ensures that all program deliverables are compliant with applicable standards and regulations• Sources potential event and training locations based on requirements• Conducts site visits to ensure venue meets requirements and standards for event• Coordinates event services such as securing hotel blocks and meeting spaces, arranging team building activities, transportation, and meal service• Identifies needed program collateral and supplies, sources potential vendors, partners with vendors to execute, and ensure materials are on site for events• Monitors event activities to ensure attendees are satisfied and that a service excellence experience has been provided Show less