Miroslava Vitaskova

Experience

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  Johnson & Johnson Global Business Services

  Oct 2009 - Jun 2013

  Accounts Payable Clerk/Customer Service Representative (combined role)

  CS Representative:• Receive and respond to all incoming AP and / or Procurement queries via phone call and email from external suppliers and affiliates (AP/Procurement) on a day-to-day basis within the Nordic region • Monitoring of Backlog and proactively follow up with assigned Teams • Support team members in resolving complex queries captured and recorded by Customer Service Representatives • Participate in continuous improvement initiativesAP Clerk:• Process invoices and handle exceptions for a distinct country group according to the defined procedures and accounting principles and legislation • Review accounting documents to identify unusual or overdue items and select the correct procedure to verify or adjust discrepancies or errors • Produce routine reports, schedules, and summaries for management• Identify development trends and institute corrective measures when necessary • Perform all AP Support procedures as required to a high standard of quality, in a timely and efficient manner Additional roles and responsibilities:Service Delivery Manager:• Main contact for Nordic and Baltic affiliates• Dealing with escalations• Providing in-house trainings for Swedish usersAriba Specialist:• specialist the main procurement software support for local as well as Nordic users Show less

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  JNJ GBS s.r.o.

  Jun 2012 - Dec 2014

  • Internal audit of SSC AP processes• Duplicate payments prevention / elimination.• Expertise in the supplier fraud detection tool - contribution to improvements• Perform on-going audit control on invoice processing, payment and finance reconciliation activities as per defined internal procedures• Verify in a timely manner invoice entries and payments by examining and auditing selected items. • Serve as a central point of contact for Accounts Payable teams in regions serviced (North America and EMEA). • Assist in the preparation of presentations to SSC Management on audit findings.• Conduct a daily review of potential duplicate invoices and undertake the necessary measures to prevent double-payments from occurring.• Suggest how to build control check points in the processes and make recommendations for improving the control mechanisms of the company• Policies and Procedures annual coordination. Show less

  • Compliance Analyst (User Management)

    Jan 2014 - Dec 2014

  • Internal Auditor

    Jun 2012 - Dec 2014
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  Institut pro politiku a společnost

  Sept 2015 - now

  Office Manager