Jeff Shaw, CPTM

Experience

• 

  Covidien

  Feb 1992 - Feb 2013

  Commercial development and management of U.S. Field Service division. Management responsiblities for Product Support Engineering and Technical Support Engineering within the Covidien Field Service group. Responsible for service operations in the Northeast Region. Managed 16 field engineers, responsible for sales of service products and full P & L responsibility. Worked closely with local sales representatives to promote Tyco field service division. Responsible for field service of Puritan Bennett acute care ventilators in the New England region. Managed local accounts including preventative maintenance, emergency service, inventory, and sales of service contracts. Worked closely with local sales representatives.

  • Director, Commercial Service

    May 2012 - Feb 2013

  • Sr. Product Support Manager

    Jul 2010 - Jun 2012

  • Senior Product Support Engineer, Intl

    Oct 2005 - Jul 2010

  • Region Service Manager

    Oct 1999 - Oct 2005

  • Customer Support Engineer

    Feb 1992 - Oct 1999
• 

  Getinge

  Mar 2013 - Jan 2019

  West Region Service Manager

  Responsible for service operations and managing 13 Service Territory Managers in 13 western states. Service coverage includes Cardiovascular, Critical Care, Cariac Assist and Surgical Workplace modalities for Maquet. Responsible for service product sales and close interaction with Maquet sales representatives to meet service goals and objectives.

• 

  TRIMEDX

  Jun 2019 - now

  • Director, Technical Training

    Jan 2022 - now

  • CE Technical Training Manager

    Jun 2019 - now