Carlos R.

Experience

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  Cirque du Soleil Entertainment Group

  Jan 2017 - May 2019

  Special Event management spark division

  ✔Duties include setting up the artist’s equipment in events held by Cirque Du Soleil for world class clients.✔Responsible for artist safety is within company protocols.✔Coordinate the arrival of the equipment on time for the event.✔In charge of supervising that everything on the act will run smoothly and with no incidents✔100% client satisfaction rate.

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  Hertz

  Jun 2019 - Aug 2020

  Customer Engagement Advisor TNC

  An essential member of the Hertz local TNC edition team, including partnerships with Uber and Lyft creating and developing unique experiences for drivers.▪ Coordinated maintenance on vehicles, working directly for driving app platforms like Uber and Lyft, and prepare them in a timely manner for everyday road use.▪ Customer experience enhancement and client satisfaction.▪ Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to the customers.▪ The Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. Show less

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  Equus Workforce Solutions

  Aug 2021 - now

  • Business Services Account Manager

    Jul 2022 - now

  • Business Services Consultant

    Mar 2022 - now

  • Case Manager/CC

    Aug 2021 - now