Alex Batista

Experience

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  Allied Barton, NC (First Citizen’s bank data-center)

  Sept 2008 - Sept 2009

  Part-time Security Officer

  Patrolled facility as instructed and served as a security presence and deterrent to crime and client rule infractions; detected and reported suspicious activities and watch for criminal acts that might’ve being consider a threat to the property, clients and employees at the site; Reported all incidents, accidents, or medical emergencies. Responded to emergencies, such as medical and bomb threats; and to alarms, such as fire and intrusion; assisted employees with any need they had; trained in superior customer service to provide excellent care to customers. Show less

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  Absolute Collections Services, NC

  Nov 2010 - Oct 2011

  ED Collections Clerk

  Coordinated and participated in clerical service activities, including greeting, translating, checking out patients, assigning payment classification and collecting payments. Received, stored and prepared receipt for patient monies and valuables accurately and timely. Accepted payment by cash, check, or charge card, ensuring verification of proper identification according to established procedures. Served as back up to other departmental personnel when the demands of the organization require additional staffing. Provided information regarding patient accounts to authorized personnel, answer inquiries concerning credit and collection matters. Performed related duties as assigned or requested by management. Adhere to established policies and procedures. Show less

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  Workplace Options

  May 2012 - Oct 2015

  Global Provider Relations Specialist

  Support the entire range of network-related activities including provider recruitment, credentialing, contracting, data management, and referral processes. Recruit providers for the company’s EAP program, both locally and in the Central American market. Serve as back up to other departmental personnel (Legal, Service Delivery, Credentialing) when the demands of the organization require additional staffing. Utilize bilingual skills in translation and interpretation for company. Successfully use written and oral communication skills for the benefit of employees and customers. Successfully complete cases for EAP referrals locally and overseas. Show less

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  Prometheus Group LLC

  Oct 2015 - Jul 2017

  Bilingual Business Development Representative

  Prospect new clients in the Latin American Market. Meet monthly opportunity generation using SalesForce. Lead calls with the purpose of understanding prospects' needs and initiatives as they relate to solutions offered. Work in coordination with Sales Account Executives and Account Managers to target high-value prospects. Articulate our business value to potential clients. Keep current with industry knowledge and best practices to effectively communicate with prospects.

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  Amber Road

  Jul 2017 - Jul 2019

  Strategic Business Development Representative
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  E2open

  Jul 2019 - Mar 2021

  Account Manager - Formerly, Amber Road now E2open!

  -Develop new revenue opportunities through outbound prospecting.-Manage renewals and extend contracts via new product offerings.-Convert leads passed up from SDR team and nurture them into a sales cycle.-Map territory accounts via CRM and tools such as Salesloft and LinkedIn-Act as a Client Relationship Manager for certain escalations.

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  QAD

  May 2021 - Jun 2023

  • Customer Success Manager

    Aug 2022 - Jun 2023

  • Senior Business Development Executive

    May 2021 - Aug 2022
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  Babel Street

  Jun 2023 - now

  Business Development Executive

  The world’s leading AI-enabled data-to-knowledge platform. Harness the power of real-time insights to safeguard your organization, protect our communities, and make this world a safer place.Our AI-enabled persistent search of information in 200+ languages from all around the world enables the discovery, enrichment, and translation of insights that matter most to you unbound by origin or language. With one of the largest proprietary ontologies in the world, we go well beyond simple machine translations to interpret critical nuances. Show less