Shafat Rahman

Experience

• 

  Rangs Industries Limited

  Oct 2013 - Jan 2014

  Officer

  • Maintain daily attendance both in software and in attendance book• Update the leave application into the software• Maintain personal file and update it according to the instruction of supervisor• Co-ordinate with new joiners• Prepare bills according to the instruction of supervisor• Co-ordinate with different departments regarding different types of administrative issues• Sorting CVs according to the criteria of the organization• Make interview call for selected candidates• Prepare necessary document for interview• Maintain daily stationary need for employees• Maintain daily administrative work according to the instruction of supervisor• Any other work assigned by the supervisor Show less

• 

  The City Bank Ltd

  Apr 2014 - Nov 2014

  Officer

  • Direct customer service by providing information regarding cards.• Help the card member to solve any kind of problem related with cards & Monitor the card if needed.• Check the card status (active status, Endorsement, available a/c & TQ limit) and inform to the card member.• Update any information of the card members in the Intellectual Terminal Client (ITC) module. • Activate card, enable foreign part and provide emergency endorsement with immediate effect from the lounge.• Maintain day to day log of each & every guest visiting the lounge and updating with flight details and time and sent the log to the lounge manager through e-mail on daily basis. Perform online service deskKey Achievement• Appreciated several times for quality service from Head of Amex Lounge.• Appreciated from Head of Amex Lounge for maximum endorsement (within 6 month). Show less

• 

  SSG - Super Star Group

  Nov 2014 - Oct 2018

  • Providing and receiving manpower requisition, job posting, shortlisting candidates according to the requisition submitted.• Communicating with the candidates and interviewer regarding the interview. Coordinating IT test, written exam and interview with the concern department. Keep track of the result of the interviewed candidate and update in the ADBS (Action Driven Balance Scorecard).• Communicating with the selected candidates, negotiating with them. Taking there recruitment approval, issuing appointment letter, prepare personal file.• Coordinating the joining related formalities and submit their personal files to the operation team after joining of a candidate.• Factory recruitment process, Guarantor process for the filed officer and Coordinating with SBU for recruitment.• Candidate database management and update the ADBS. Reference Check, communicating with candidate about job offer or sending regret letter to the candidate.• Keep liaison with the Head Hunting firms.• Keep liaison with the Career Services Offices of various universities and hiring interns and fresh graduates.• Organize and Coordinating the Job fairs and employer branding activitiesKey Achievements• Directly involved in 518 recruitment in 2016.• Give consistent support for Sales Department by recruiting 236 F0s, 36 TSMs, 05 RSM (Fan & Cable, DMC), and 02 ADSM. Already assure 08 TSMs among 10 TSM new requirement to develop new sales operation for 2017.• Give 100% support to sales department in split market operation including sales driver.• Give 100% support to Solar in their mobile business operation as well as their daily recruitment.• Attend 05 Job Fair including Rawoa Club , Rajshahi University, SUST, Jahangir Nagar University, AIUB etc.• Develop internal CV bank Asst. Manager & above position). Show less • CV sorting, Preparing appointment letter, maintaining candidate database properly.• Complete Joining and placement formalities through providing necessary joining sets to new joiners and ensure proper receives of the delivered documents and handover it to HR Operation team.• Maintain recruitment ADBS on daily basis.• Closely monitor the factory recruitment process.• Co-ordinate the employer branding related activities like job fair and career related seminars etc.• Prepare training calendar and budget in accordance with TNA result and get management approval on it with assisting on analysis of TNA result. • Prepare and maintain and regular update training database. Additional Responsibility• Work as business partner of SBUs.• Work for customer service committee for ensuring proper customer service for both the internal and external customers.Key Achievement• Recruited almost 150 sales people (FO, TSM, RSM) for Split market operation for sales department• Successfully completed training of Untrained sales force training all over the Bangladesh with post training evaluation.• Actively involved in restructuring process of Corporate Sales, Institutional Sales & Professional Lighting Division.• Work as an active team member to organize strategic workshop for top management in BRAC-CDM as well as SSG Solar..• Nominated for customer service committee for ensuring proper customer service for both the internal and external customers.•Successfully coordinate 25 external training & 36 internal training•Successfully organized 11 batch of untrained FOs all over the Bangladesh with pre & post training evaluation.•Successfully organized training for 07 batches of MS Excel (Including solar) with post training evaluation.•Successfully organized "Leadership & Communication for Success" for group TSM & "Unleashing•Leadership for SSG Solar (JTSM to SM). Show less

  • Senior Executive -Talent Acquisition

    Jan 2017 - Oct 2018

  • Executive - Human Resources (Recruitment & Training)

    Nov 2014 - Dec 2016
• 

  UNIQLO Social Business Bangladesh Limited

  Nov 2018 - Jul 2023

  As per FR Talent Pool Warehouse/Logistic & Invetory Controll is assinged as additional role apart from HR RoleKey Results• In addition to my HR role, I was entrusted with the responsibility of overseeing Warehouse and Inventory Control as part of the Fast Retailing Leadership Program• Pioneered the comprehensive implementation of the Workday (Global HRIS) process, collaborating seamlessly with the global HRIS team to achieve an impeccable 100% data accuracy within USBB.• Initiated the complete utilization of the local HRIS to effectively manage attendance tracking and fully automate salary generation through the Local HRIS system.• Engineered the development of the UNIQLO Manager Candidate hiring process for hiring, aligning closely with the Global HR team to streamline operations within USBB.• Review USBB Rules & Regulation complying Local Law• Played a direct and pivotal role in the substantial restructuring of warehouse processes and policies within USBB, contributing to enhanced operational efficiency.• Spearheaded the rapid commencement of the hiring process for two outer Dhaka showrooms, located in Narshingdi & Joydebpur, Narayanganj meeting the demanding timeline successfully.• Innovated and kept HR-related documents, HR SOPs, operational processes, forms, formats, and comprehensive job descriptions for all positions meticulously up-to-date within USBB. Additionally, critically reviewed the USBB guideline alongside the global team.• Championed dynamic employer branding activities across various universities, orchestrating on-campus recruitments and seminars to fortify the organization's presence and appeal. Show less • Manage recruitment procedures for headquarter and stores with particular attention to advertising, screening, reference checks.• Work on global HRIS software as well as maintain local payroll software to ensure the effectiveness and assist to develop HR software with global team.• Develop and implement HR policies and procedures for stores and headquarter with appropriate legal compliances.• Conduct and updating job analysis and job description preparing annual manpower planning & HR Budget.• Maintain liaison with insurance company for insurance claims and related activities.• Maintain the whole salary disbursement process for the entire group in payroll software. • Ensure the induction of every new hire in the organization with local as well as global team.• Ensure MBO is executed properly with the liaison on global team.• Ensure legal compliance of policies disciplinary procedures, grievance handling, and employee separation from service procedures and prepare final payment as per labor Law.• Ensure successful implementation for global assignment- employee satisfaction survey, multi-rater feedback etc.• Maintain relationship with Career Services Offices of various universities & institutions potential candidate hiring and ensure employer branding activities. • Maintain day to day HR operational activities Show less

  • HR Business Partner (Deputy Manager)

    Mar 2021 - Jul 2023

  • Human Resources Generalist

    Nov 2018 - Feb 2021
• 

  Shimizu Corporation -Japan

  Jul 2023 - now

  • Facilitated necessary adjustments as per management's personnel change plan.• Collaborated with the Technical panel to comprehend their requisites and delineate job roles.• Sourced, evaluated, and shortlisted resumes through various channels including job portals, internal references, and headhunting.• Designed and posted job advertisements for open positions on relevant portals.• Screened resumes based on desired skillsets and experience.• Organized and actively participated in selection and examination panels for candidate evaluation.• Advised managers on employment terms, staffing decisions, and induction arrangements.• Executed end-to-end payroll processes encompassing salary calculations, benefits, tax deductions, and net payments to staff accounts.• Formulated a salary system framework aligned with Shimizu's context and policies.• Orchestrated comprehensive performance evaluation procedures, collaborating with global HR to establish evaluation criteria, circulate forms, compute scores, and present succinct reports to management.• Tracked Confirmation, Appraisals, and increments for employees, contributing to the drafting of office regulations and diverse HR forms.• Ensured adherence to compliance mandates and proactively addressed disputes in line with local regulations.• Crafted solutions for disputes, including dismissal cases, through constructive discussions with departmental heads.• Managed training processes by meticulously following internal approval routes and coordinating related operations Show less

  • Human Resources Manager

    Jul 2024 - now

  • Deputy Manager Human Resources

    Jul 2023 - Jun 2024