Seema Thomas

Experience

• 

  Republic Polytechnic, Singapore

  Jul 2006 - Jan 2008

  Lecturer

  1.5 years Taught Final Year Diploma students over 4 Engineering subjects; Supervised 2 pioneering Final Year projects run by 5 students each; guided and motivated from concept to final product launchCrafted syllabus using Problem Based Learning Concept ensuring self-driven learning environmentInitiated collaborative projects with 2 local hospitals to facilitate student research

• 

  Thomson Medical Centre, Singapore

  Feb 2008 - Oct 2009

  Biomedical Engineer

  1.8 yearsSingle-handedly managed the Biomedical Department for the whole hospital; worked under high-pressure situations to support life-saving conditions in collaboration with nurses, engineers and managers from multiple departments like Operating Theatre, ICU, NICU, Labour Ward and AdminInitiated and developed successful annual equipment management programs; updated inventory list, service schedules and tagging of over 1000 pieces of equipmentPrepared hospital for first-ever auditing for biomedical department, achieved accreditationNegotiated contracts with vendors to obtain best price and guarantee long-term projects; learnt excellent negotiation skills leading to win-win situations with business partners Show less

• 

  GE Healthcare

  Jan 2011 - Aug 2012

  Field Service Engineer, X-Ray and Mammography

  - Worked in the X-Ray, Mammography and Surgical X-Ray modality- Involved in installation and testing of new machines, preventive maintenance of existing machines and attended breakdown calls for machines within the modality- Troubleshooting and technical error analysis at application and component level- Ensured high quality service through interaction with customers and users- Provided technical feedback to improve machine design and applicability

• 

  Philips Electronics Singapore

  Sept 2012 - Aug 2022

  Service Education Delivery and Development Specialist

  Conduct Technical Training for Patient Care & Monitoring Devices at Philips Healthcare AcademyDevices include bedside patient monitor, MR patient monitor, fetal monitors, defibrillators, ventilatorsBuild course material for training of new products, improve on materials for existing trainingBuild, arrange and maintain all equipment in labs optimised for training needsOrganise and arrange trainings in APAC region, liaiase with countries within APAC on training needs and certify local trainersManage a group of local instructors within APAC, regular communication on training needsProject team member for curriculum development, improving processes in department etcNegotiating with vendors for purchase of new training equipment and lab set ups and improvementsKey Strengths - Setting up infrastructure from scratch, maintaining and continuous improvement, optimization of resources, structured approach, innovative thinking Show less

• 

  Amazon Web Services (AWS)

  Aug 2022 - now

  - Developing technical training content, lab exercises, presentations from scratch for new process - Re:Cycle Reverse Logistics- Delivering instructor-led “train the trainer” training and leading on-the-job training sessions on the field- Coordinating the delivery of instructor led training content to all teams within the DCC teams- Helping shape the ongoing strategy and mission of the AWS DCC training delivery program- Conducting new hire welcome and onboarding training directly or through a Certified Instructor- Understanding learner success metrics and tracking training to continuously improve the learning journey- Preparing monthly report on learner status and cluster compliance to global standard, noting progress and present to cluster and regional leaders Show less

  • Customer Engagement Manager APMEA

    Oct 2023 - now

  • Technical Instruction Manager

    Aug 2022 - Dec 2023