Krisje Smits

Experience

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  Teaching Hotel Château Bethlehem

  Jan 2013 - Jan 2014

  Trainee F&B, Front office & Housekeeping

  As a part of the education at the Hotel Management School of Maastricht we worked at all departments of our Teaching Hotel. Front office, Housekeeping, Restaurant/Bar and Kitchen.

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  Black Tie Services

  Jan 2014 - Feb 2015

  Waitress and hostess

  Black Tie Services is an employment agency that delivers hospitality employees to clients. I have worked for different clients as a barkeeper, waitress and hostess. I needed to be able to adapt quickly to a different working environment. I have worked for different hotels, restaurants, weddings etc.

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  Ayre Hoteles

  Feb 2015 - Jul 2015

  Trainee Front Office & Housekeeping

  During my studies I have completed an operational internship of 6 months at the Ayre Gran Hotel Colon in Madrid. I have worked as a receptionist at the Front Office and as a supervisor Housekeeping. I have learned to adapt quickly to a new work environment and culture. Tasks:> Supervise the housemaids with the cleaning of the rooms.> Administrational work of the Housekeeping Department. > Check-in and Check-out of guests.> Handling requests of guests at the reception desk. > Administration work of the Front Office. Show less

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  Rituals

  Mar 2016 - Sept 2016

  Shop Assistant

  > Assisting customers.> Sales.> Handling the cash register.> Cleaning and restock of the store.> Participated in sales and brand trainings.

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  De Hallen Studio's

  Feb 2017 - Jul 2017

  Management Trainee Events

  As part of my graduation from the Hotel Management School of Maastricht I have completed a management internship as an event intern at De Hallen Studio's Amsterdam. During this intership I have developed a great understanding in the project management of events and to complete my internship I have organized an event for booking.com mostly independently. Tasks:> Conducting site inspections for prospective clients.> Setting up proposals.> Transforming the wishes of clients into a tanglible and unforgetable event. > Handling the administrative work that comes along with creating events. > Assisting in setting up processes within the company. Show less

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  TrustYou

  Sept 2017 - Nov 2018

  > Acting as the first point of contact for the users of the product / software in English and Dutch. > Conducting Webinars to train new customers on the product and its functionalities. > Testing new product features before the release.> Being the voice of the customer by proactivaly reporting new features to the Product Team. > Assisting in setting up proactive calling campaigns to reduce churn.

  • Client Success Manager

    Sept 2018 - Nov 2018

  • Jr. Client Sucess Manager

    Sept 2017 - Aug 2018
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  Randstad

  Dec 2018 - Nov 2021

  > Sales consultant > Inform companies about the current job market and about the trends in HR> Recruitment consultant> Making the best matches between candidates and companies

  • Senior Intercedent

    Jul 2021 - Nov 2021

  • Intercedent

    Jun 2019 - Jul 2021

  • Junior Intercedent

    Dec 2018 - Jun 2019
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  Home Instead Utrecht

  Dec 2021 - Mar 2025

  HR Coördinator

  > Responsible for all HR activities> Responsible for the recruitment of new employees> Responsible for all absenteeism cases> Improvement of HR processes

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  Cure & Care Development ▪CCD▪

  Mar 2025 - now

  Projectcoördinator