
Alex Hill
Cashier and Customer Assistant

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About me
Marketing Manager at Dennys Brands
Education

Business Consort Digital & Social Media Academy
2024 - 2025Higher National Diploma CIM Diploma in Professional Digital MarketingModules - Strategic Planning, Content Strategy, Commercial Intelligence, Artificial Intelligence

Tonbridge Grammar School
2002 - 2009A levels Maths, English, ICTActivities and Societies: Swimming Team

Oxford College of Marketing
2017 - 2018CIM Diploma Professional marketing
University of Winchester
2009 - 2012BA Business Management with Marketing 2:1Activities and Societies: Badminton, Swimming
Experience

Polhill Garden Centre
Feb 2007 - Sept 2010Cashier and Customer AssistantDeveloped personal skills as part of a large team. Developed effective customer service and sales skills. Communicated with customers and advised on products. Managed customer dissatisfaction issues in a friendly and successful manner. Responsibilities for money handling.

Cooley & Co Chartered Accountants
Jan 2011 - Aug 2012Working as RequiredAccounts preparation for a small gardening firm including analysis of sales, bank movements, credit cards and expense vouchers. Secretarial work including typing. Able to deal with clients’ personal information in a professional manner. Management company accounts.

One-to-One Rectruitment
Oct 2011 - Mar 2012WaitressingWaitressing in various events and companies, including simple kitchen work.

Quick Lingo
Apr 2012 - Jul 2012Marketing InternshipIn charge of link exchanges with other websites and web directories, editing and improving the website. Blog writing. Company analytics. Keyword searches.

Nova Scena Theatre
Sept 2012 - Dec 2012Marketing InternshipTranslate and distribute flyers. Set up and promote English social media sites to gain international customers. Research into new productions. Design marketing plan for new production.

Pineapple Contracts
Jan 2013 - May 2016Sales and Curtains CoordinatorResearching into current customers and opportunities to provide added products, exploring openings in new markets and expanding our current markets. Managing a team of three people and ensuring work was completed to high quality and met deadlines. Project managing ‘7 Year Guarantee’ e-shot including working with outside designers, naming new products, updating product data sheet information, competitor research. Part of the order processing team, ensuring prompt and accurate issuing of quotes with all relevant information. Administration of orders. Control of curtains and blinds sales throughout the process from receiving measurements, estimating, quoting, and liaising with purchase department and customers. Recently had a social media proposal accepted for Facebook and Twitter- in progress. Show less

Ignis Ltd
May 2016 - Oct 2016Finance and Admin AssistantSales Ledger including Sales invoices, petty cash, expenses, remittance advice, matching off purchase invoices, new suppliers using both ProAd and Sage. General office management tasks including and not limited to Fire Risk Assessments, Fire alarm and security problems,courier services. Weekly newsletter for internal use. Organising internal social events.

Liquid Telecom
Nov 2016 - Mar 2017Digital Marketing ExecutiveEnsuring all webmasters in four African countries have completed their daily marketing tasks using a ReportIt 30 day task list. Compiling an end of month report to show an in depth analysis of the success and failures of each countries digital marketing with the use of Google Analytics, Google Adwords, Twitter Analytics and Facebook Insights. Assessing information on the Lead Forensics dashboard on a daily basis and capturing information for hot leads. Updating both Business Facebook and Twitter with relevant information on a daily basis, and ensuring any messages and comments have been replied too. Basic use of Gimp for adding logos to images uploaded to social media. Taking part in a four week trial for a # social media campaign for our Kenya sites in which we trended, helped by the use of boosted posts and the increase of reach and engagement. Proofreading multiple staging sites to ensure all information and links were correct before becoming live. Using Marketo and Salesforce to test lead cycles, to ensure that all nurtured leads are running through the system properly. Basic use of Dotmailer. Show less

Russell Publishing
Mar 2017 - Aug 2018Responsibilities:• Manage and develop the Global Railway Review brand, and implement the digital and print marketing strategy• Responsible for Readership, Events and Product/Client marketing including brand awareness lead generation and acquisition• Act as brand champion. Keeping up-to-date with industry changes and trends, as well as competitor research. Implement readership survey.• Track and report on campaign results – identifying successes or areas of improvement• Manage brand budget• Campaigns include – email marketing, webinars, media agreements, lead generation, social media, event leads (sponsorship and delegates), in-house print adverts, client print adverts Show less
Brand Marketing Executive for Global Railway Review
Oct 2017 - Aug 2018Marketing Executive for New Food, European Pharmaceutical Review, Drug Target Review, FX-MM
Mar 2017 - Oct 2017

Dennys Brands
Aug 2018 - now• Managing all of Dennys Brands online and offline marketing. Including all social media accounts, e-shots, advertorial and editorial, website content writing for SEO, point of sale posters for shops, product launches and distributor catalogues• Maintaining eBay shop• Managing marketing budget• Working with external designers and printers to help create multiple clothing catalogues for mailings, in house and website use• Creating social calendar and developing marketing plan in order to coordinate web, shop, social and print• Maintaining photography database and ensuring that adhoc photos are taken throughout the year alongside annual photoshoot Show less
Marketing Manager
Feb 2020 - nowMarketing Coordinator
Aug 2018 - Feb 2020
Licenses & Certifications
- View certificate

Photoshop Tips, Tricks, & Techniques
LinkedInApr 2018
Languages
- enEnglish
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