Tana Suter, SPHR

Experience

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  GPU Nuclear

  Jan 1981 - Jan 1986

  Educ Dev Coord
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  Waldorf=Astoria Hotel

  Jan 1989 - Jan 1990

  Director of Quality Assurance and Training

  Director of Quality Assurance and Training. Supervised a team of three training managers that was responsible for new employee orientation as well as multi-course supervisory development curriculum for 1400 unionized employees. Designed and implemented manager orientation program after thorough front-end analysis. Managed international internship program. Manager on duty (MOD) for assigned weekends.

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  Private/Public Sector

  Jan 1990 - Jan 1998

  International Management Consultant

  HR projects in U.S., Mexico, Russia and Egypt that incorporated one or more of the following: 1. Performance and process improvement;2. Management coaching;3. Quality and change management;4. Training and evaluation.

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  Chesapeake OD Network

  Jan 1990 - Jan 1995

  Member
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  Provant VMS/Novations, Inc.

  Jan 1999 - Jan 2003

  Senior Instructional Designer, Operations Director to Design Director

  As design director (most recent), worked with client organizations in telecom industry to identify root causes and solutions for existing performance issues and develop interventions. Conducted systems documentation. Functioned as Program/Project Manager to ensure that all organizational and learning deliverables (leader-led, web or blended solutions) were instructionally sound and achieved desired performance goals. Coached in-house designers and developers on Instructional System Design (ISD) and its practical application. Created design strategies and wrote proposals and Scopes of Work (SOWs). Show less

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  C² Technologies, Inc.

  Jan 2003 - Jan 2006

  Directed all aspects of operations and business development for a 20-person division with annual revenue of $4M. Provided technical and management oversight, mentoring, and was ultimately responsible for federal sector HR and eLearning projects performed in the Washington metropolitan area. Lead efforts to keep team updated on latest technological and methodological developments to enhance innovation and efficiencies and exceed customer expectations. Wrote proposals and Scopes of Work. Conducted presentations for potential clients with a 50% win rate. Show less Oversaw management of more than twenty projects for government agencies, creating custom paper-based and multi-media tools for leader-led and web-/computer-based and LMS learning environments. Confirmed that quality standards were established and maintained to ensure client satisfaction while remaining in scope and on budget. Directly managed additional projects totaling $1.5M in value for Centers for Medicare/Medicaid Services, Drug Enforcement Administration, Immigration and Customs Enforcement, Environmental Protection Agency, DynCorp International/FBI and Alcohol and Tobacco Tax and Trade Bureau. Managed and coached five project managers. Skilled in the use of various federal contract vehicles including OPM TMA and GSA FedLearn as well as FFP and T&M contracts. Show less

  • Division Mgr, Washington Operations

    Jan 2005 - Jan 2006

  • Program Manager

    Jan 2003 - Jan 2005
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  Fairfax County Government

  Jul 2007 - Sept 2017

  The CSB provides services for people of all ages who have mental illness, substance use disorders, and/or intellectual disability, and for infants and toddlers with developmental delays. Through the Department of Administration for Human Services our HR team provides direct support for up to 1100 CSB service area directors and staff for a broad array of HR services, i.e., payroll,staffing and workforce/succession planning, employee relations, performance management and professional development. Managed all facets of the HR function (except Benefits) for Fairfax County's 9-1-1 center which serves the emergency/non-emergency needs of 1.4 million residents. Our HR team was responsible for recruiting, screening & hiring, onboarding and orientation, employee relations, payroll, succession and workforce planning and employee/supervisor coaching. Internal OD and training consultant to Fairfax County government agencies, providing counsel and direct support to management in the areas of e-learning and instructional design, team building and organizational development/change management.

  • HR Manager - Dept of Admin for Human Services, Fairfax-Falls Church Community Services Board

    Apr 2013 - Sept 2017

  • HR Manager, Department of Public Safety Communications

    May 2011 - Apr 2013

  • OD & Training Professional

    Jul 2007 - May 2011
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  Town of Leesburg, VA

  Mar 2018 - Aug 2018

  Interim HR Director
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  Town of Leesburg, Virginia

  Aug 2018 - now

  HR Consultant

  Consulting assignment for the Town Of Leesburg.