Mohammad Mustafa Khan

Experience

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  Microplus Computers

  Feb 2002 - Mar 2004

  Technical Assistant and Support Executive
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  Solus Informatics Pvt. Ltd.

  Jan 2005 - Jan 2007

  Junior Network Administrator
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  IQuasar LLC

  Feb 2008 - Mar 2009

  Systems Implementation Engineer

  Corporate & Retail Banking

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  InterContinental® Jeddah.

  Jun 2009 - Jul 2010

  Corporate IT Support Engineer

  Company: TechnoGatesClients: InterContinental® Jeddah (Major client), Elaf group, others

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  الهيئة العامة للطيران المدني - «GACA»

  Aug 2010 - Sept 2014

  System Engineer

  • Premium IT service providers with 6 main sites and 24 regional airports with 10000+ endpoints.• Implemented & managed: • Fujitsu enterprise products including Blade Server, Storage System, and Tape Library• Linux systems for Oracle Database and ERP in Migration project• Multiple airlines applications like e-TOD & PostgreSQL DB & trained users• Windows Cluster Services for SQL database servers• LYNC Server 2010 Standard as a pilot project for management• Implement a multitude of applications in MS Private cloud using system center products• Planned, designed, and implemented Microsoft AD Migration from Windows Server 2003 to 2008• Worked on network connectivity and SAN storage, created LVM, LUNs, and VERITAS Backup Exec Show less

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  Dr. Erfan & Bagedo General Hospital

  Sept 2014 - Apr 2015

  Senior System Engineer

  • Manage & support the IT infrastructure of the organization including Data Center and 1000+ endpoints.• Maintain blade/rack Fujitsu servers and SAN storage (Primergy BX/RX & Eternus DX)• Redesign of Active Directory architecture with GPO policy implementation.

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  Wared Logistics

  May 2015 - Jan 2018

  IT Infrastructure Head

  • Conducted workload assessments and devised new processes that led to a 60% increase in productivity.• Contributed to implementing IT security assessment & remediation; managed security by system hardening.• Protecting systems from cyber threats, monitoring networks, and responding to incidents.• Implemented a centralized monitoring system that decreased system downtime by 89%.• Ensuring adherence with quarterly InfoSec training through the adoption of ISO/IEC 27001norms.

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  Petrocon Engineers & Consultant

  Jul 2018 - Apr 2023

  IT Manager

  • Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication workflows among 10 departments and cut down manual work by 60%.• Overseeing technology projects, coordinating teams, managing budgets, and ensuring timely delivery.• Upgrade NW infrastructure by providing a 90-second boost in network speed & 100% data transfer efficiency.• Overseeing the management of 20 diverse industry-specific applications within a 2/3 tier environment. Show less

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  Baarez Technology Solutions

  May 2023 - now

  Application & Infrastructure SME

  • Providing expert advice on technology solutions, assessing systems, and communicating effectively with clients.• Involved with the infrastructure team to ensure the readiness of servers/databases, and prepare documents.• Provide alternatives to increase the application performance by identifying bottlenecks in the architecture.• Available in 24/7 shift to observe IT infrastructure using SIEM/APM tools like Nagios, Solarwinds, Dynatrace or Prometheus to maintain continuous product availability for customers.• Maintain system availability to enable smooth client service delivery. Show less