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Shauna-Kaye Campbell

Shauna-Kaye Campbell

Trainer

Followers of Shauna-Kaye Campbell300 followers
location of Shauna-Kaye CampbellJamaica

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  • Timeline

  • About me

    Community Ambassador, Digital Marketer, Training Specialist, Photographer, Graphic Designer

  • Education

    • University of Technology, Jamaica

      2001 - 2005
      Bachelor of Science (BSc) Computing and IT

      Activities and Societies: BSCIT Volleyball Coed team, Rocket's Volleyball Club, U_Tech Female Volleyball Team

    • Landmark Education

      2008 - 2008

  • Experience

    • Infoserv Institute of Technology

      Jan 2009 - Mar 2013
      Trainer

      Providing technical training in several fields of IT:- Office applications - Basic to Advanced, Word, Power Point, Excel- Practical Networking- Hardware and PC Mechanics - Basic course to A+ preparation courses

    • STARTEK

      Aug 2014 - Sept 2020

      Responsibility includes preparing new hires and tenured agents for the production floor in the use of client based systems and procedures, customer service skills, neutralization, etc. Responsibilities included providing technical support for customers for a range of computer devices, including smartphones, laptops and desktop computers.

      • Training Specialist

        Jan 2016 - Sept 2020

      • Technical Support Specialist, Asus

        Aug 2014 - Jan 2016

    • Kingston Creative Hub

      Sept 2020 - Aug 2023
      Community Ambassador

  • Licenses & Certifications