Muhammad Zahid

Experience

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  Nagina Group

  Jan 2001 - Feb 2003

  Software Engineer

  As a software engineer, my responsibilities included project planning, management, and development. I also designed databases and analyzed end-user performance to identify and rectify any problems.Responsibilities:• Project planning, management, and development• Database designing• Collaborating with end-users to discuss software performance and rectify issues as needed• Analyzing and discussing software and hardware requirements on-site• Developing screen (forms) and application functionality• Providing end-user training with user-level security• Preparing charts and presenting them at quarterly quality meetings• Managing company hardware assets and collaborating with the purchasing department to suggest hardware purchases• Troubleshooting software and hardware issuesKey Achievements:• Successfully completed multiple projects on-time and within budget while ensuring high-quality standards• Designed and implemented a new database system that improved data accuracy and efficiency, resulting in a 20% reduction in data-related errors• Developed user-friendly screen forms that enhanced the user experience and increased software usage• Conducted end-user training sessions that led to improved user proficiency and productivity• Collaborated with the purchasing department to make cost-effective hardware purchases, resulting in a reduction in overall hardware expensesI also managed company hardware assets and collaborated with the purchase department to suggest hardware purchases. Finally, I was responsible for troubleshooting software and hardware issues. Show less

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  Nettech (PVT) Ltd

  Mar 2003 - Dec 2006

  Project Manager

  As an IT Manager cum Senior Web Developer, I held the following responsibilities:• Interacting with clients and gathering project requirements to ensure that their needs were met and expectations were managed effectively.• Conducting requirements analysis to determine the technical specifications required for each project.• Analyzing projects and allocating resources to ensure that the projects were completed within budget and on time.• Planning, managing, and developing projects to deliver high-quality outputs that met or exceeded client expectations.• Designing databases to support project requirements and ensure optimal performance and data security.Some of my achievements in these areas include:• Successfully meeting client requirements and delivering projects that exceeded their expectations.• Conducting requirements analysis that ensured that projects were technically feasible and accurately reflected client needs.• Efficiently allocating resources that resulted in timely and budget-conscious project delivery.• Planning and managing projects to deliver high-quality outputs within the given timeline and budget.• Designing databases that met the requirements of the projects and ensured optimal data security and performance. Show less

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  Cyber Nex (PVT) Ltd

  Feb 2007 - Feb 2012

  Project Manager

  As a manager, my primary focus has been on ensuring that the team operates efficiently and effectively to achieve organizational objectives. My overall responsibilities included:• Recruitment and employee performance assessment: I led recruitment efforts for the organization, ensuring that we hired top talent for open positions. I also conducted performance assessments, providing feedback to employees to enhance their skills and help them grow within the organization.• Requirements analysis: I analyzed project requirements, ensuring that we had a comprehensive understanding of our clients' needs before embarking on projects. This helped to reduce the likelihood of scope creep and ensured that projects were delivered on time and within budget.• Project analyses and resource allocation: I was responsible for analyzing projects and allocating resources effectively to ensure that they were completed on time, within budget, and met quality standards.• Project planning, management, and development: I played a key role in project planning, ensuring that we developed comprehensive plans for each project. I also managed the development process, ensuring that we delivered projects on time, within budget, and to the required quality standards.• Database designing: I designed and maintained databases for the organization, ensuring that they were efficient and effective for our needs.• Web hosting management: I managed web hosting for the organization, ensuring that our websites were available, fast, and secure for our clients.Largely, my work helped the organization to achieve its goals and expand its reach in the IT industry. Show less

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  Clary Business Machines

  Mar 2012 - Apr 2013

  Information Technology Technical Services Manager

  As a Technical IT Manager, I was responsible for ensuring optimal performance of existing company websites by rectifying technical problems, as well as analyzing projects and planning resource allocation to ensure on-time and within-budget project delivery.Responsibilities:• Rectifying technical problems in existing company websites to ensure they are functioning optimally• Analyzing projects and planning resource allocation to ensure that projects were delivered on time and within budget• Ensuring software quality assurance to guarantee a high standard of output• Implementing search engine optimization to improve the visibility of company websites• Fixing bugs, upgrading existing websites, and developing new websites to ensure that company websites were up-to-date and user-friendlyKey Achievements:• Rectified technical issues in existing websites which resulted in a significant improvement in website performance and user experience• Developed and implemented a comprehensive project analysis and resource allocation planning process, which resulted in improved project efficiency and timely delivery• Implemented software quality assurance measures that led to a reduction in the number of software defects and improved customer satisfaction• Increased website traffic and generated more leads through the successful implementation of search engine optimization strategiesI successfully upgraded and developed new websites that met the company's requirements and enhanced the online presence of the company. Show less

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  Cozmuler Pvt Limited

  May 2013 - May 2015

  Project Manager

  As an IT Manager, I was responsible for overseeing various key areas of the organization's IT operations, leading to significant positive impacts on the company.• My main responsibilities included project analysis and resource allocation, ensuring projects were completed on time and within budget, resulting in increased profitability.• Oversaw a project that implemented a new cloud-based storage system, reducing IT infrastructure costs by 30%.• Managed project planning, management, and development, successfully completing multiple complex projects, such as a new HR management system that increased HR productivity by 50%.• Played a key role in database designing, problem isolation and solution architecture, and requirements analysis.• Led the design and implementation of a new database system that improved data accuracy and efficiency, reducing data-related errors by 20% and improving decision making.• Involved in recruitment and employee performance assessment, implementing a structured performance management system that improved employee productivity and retention rates.• Developed and implemented a training program for IT staff, resulting in a 15% increase in employee productivity.Overall, my focus on achieving results and making a positive impact through efficient and effective management of IT operations led to significant improvements in the organization's performance and profitability. Show less

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  Ocean Power

  Jun 2015 - May 2018

  Procurement, IT & Admin Manager

  In this assignment, my responsibilities included:• Developing and maintaining web-based applications for the purchase and procurement department using PHP and MySQL.• Maintaining and updating the company website using PHP and MySQL.• Providing desktop support for all IT issues.• Managing inventory status and coordinating with vendors to obtain quotes for purchases.• Evaluating vendor quotes and presenting results to executive leadership.• Leading procurement efforts for IT infrastructure and naval supplies for the Saudi Naval Forces.• Negotiating deals with shipping and cargo companies to ensure timely delivery of goods.• Establishing and maintaining long-term relationships with vendors in the USA and Europe to ensure a stable supply chain.Through my work, I made a significant impact on procurement operations and achieved measurable results, including:• Successfully developing and maintaining web-based applications for the procurement department and updating the company website, resulting in improved efficiency and user experience.• Coordinating with vendors to obtain quotes for purchases and evaluating vendor quotes, leading to a reduction in costs and improved procurement decisions.• Leading procurement efforts for IT infrastructure and naval supplies for the Saudi Naval Forces, resulting in timely delivery of goods and equipment.• Negotiating deals with shipping and cargo companies to ensure timely delivery of goods and equipment, resulting in improved project completion rates and customer satisfaction.• Establishing and maintaining long-term relationships with vendors in the USA and Europe, resulting in a stable supply chain and reduced procurement costs over time.Overall, my work in IT, Admin & procurement had a positive impact on the organization's procurement process, resulting in cost savings, improved vendor relationships, and timely delivery of supplies. Show less

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  Cozmuler Pvt Limited

  Jun 2018 - now

  Director Admin & IT

  As the Director of Admin & IT, my responsibilities include:• Managing the Admin Department • Conducting project analyses to allocate resources effectively • Overseeing project planning, management, and development • Designing databases and developing solutions to isolate and solve problems • Conducting requirements analysis • Contributing to recruitment and employee performance assessment• Through my work, I have made a measurable impact on project outcomes and team performance. For example, I:• Successfully streamlined project planning processes, resulting in a 20% increase in project completion rates within deadlines. • Developed and implemented a new employee assessment process, leading to a 15% improvement in overall team performance. Show less