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Dervişcan DEDA

Dervişcan DEDA

Engineering Intern

Followers of Dervişcan DEDA769 followers
location of Dervişcan DEDACracow, Małopolskie, Poland

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  • Timeline

  • About me

    An engineer working in customer support & web data/content analysis environment, practicing web development and design, open to new opportunities in Information Technologies and Web development industry.

  • Education

    • Politechnika Krakowska im. Tadeusza Kościuszki

      2016 - 2016
      Erasmus, Student Exchange Program , Faculty of Civil Engineering Civil Engineering Erasmus+ Student during the course 2016

      Activities and Societies: Polish Language Course, A1 level Certificate (60 Hours) Through the spring term of 2016, I studied at Cracow University ofTechnology (Politechnika Krakowska) in Poland as an Erasmus student.I had the chance to study with a multinational/multicultural student group, to takecourses from foreign professors, and to improve my English bothwritten and verbal.

    • Szkoła Główna Gospodarstwa Wiejskiego w Warszawie

      2019 - 2021
      Master of Science - MS Civil Engineering 4.5 out of 5.0

      Master Thesis: BIM, Project of a detached residential building to be developed using Building Information Modeling. Architectural design project and technical report of a detached residential building that was composed and improved by the BIM approach by Using Autodesk Revit. The design project introduces a low-energy building with sustainable design strategies that include architectural considerations, construction concepts, and material research. Outcomes of the projects are 2D blueprints… Show more Master Thesis: BIM, Project of a detached residential building to be developed using Building Information Modeling. Architectural design project and technical report of a detached residential building that was composed and improved by the BIM approach by Using Autodesk Revit. The design project introduces a low-energy building with sustainable design strategies that include architectural considerations, construction concepts, and material research. Outcomes of the projects are 2D blueprints, colored visualizations, 3d rendered images, and videos of the project. Show less

    • Istanbul Technical University

      2012 - 2017
      Bachelor of Science - BS Civil Engineering 3.12 out of 4.00

      Activities and Societies: Coordinator of International Relations of a social club at university. The university where I gained a scientific perspective, scientific research ethics, and scientific thinking methods. The school where I got an engineering background, and the discipline of studying that changed my perspective and lifestyle.Undergraduate Thesis: “Unbalanced Bidding in Construction Projects" in the Department of Construction Management. Researching of detection and prevention of Unbalanced Bidding. Developing a model to detect unbalanced bids and optimizing bids by using… Show more The university where I gained a scientific perspective, scientific research ethics, and scientific thinking methods. The school where I got an engineering background, and the discipline of studying that changed my perspective and lifestyle.Undergraduate Thesis: “Unbalanced Bidding in Construction Projects" in the Department of Construction Management. Researching of detection and prevention of Unbalanced Bidding. Developing a model to detect unbalanced bids and optimizing bids by using MonteCarlo simulation. Show less

  • Experience

    • ENKA İnşaat ve Sanayi A.Ş. Engineering for a better future

      Aug 2015 - Sept 2015
      Engineering Intern

      Engineering Intern at construction of Tank Farm Project (Tengiz Oilfield Area). Engineering intern in Oil Tank Construction Site (Crude Shipment Project). As a site engineer responsible of the following tasks: Quantity Survey, Controlling reinforced concrete pouring and reinforcements, Durability tests of reinforced concrete and made-up ground, Feasibility control construction of site roads, excavation and filled soils, The chance of working in a large scaled international industrial construction site with the experts from American, British and Russian Oil companies. Show less

    • ZETAŞ ZEMİN TEKNOLOJİSİ A.Ş.

      Nov 2017 - Sept 2019
      Project Engineer

      As a project engineer, I supported the on-site supervision team, providing the best technical solutions on ground improvement methods for ensuring that the soil and subsoil of the project foundation are safe and secure for the ultimate construction project. The following duties were performed by me; Leading 30 to 50 men depending on the production plan and conditions, consist of H&S and HR specialists, foremen, machine operators, mechanics, and manual laborers. Performing overall quality control of the work (budget, schedule, plans, personnel's performance) and daily reporting of project status. Responsible for operational project feasibility and HS (local and national standards). Ensuring applicable construction codes, QA/QC policies, and performance standards.Assisting the Project Manager with a focus on preparing, scheduling, coordinating, and monitoring the assigned engineering projects. Logistical coordination and organizing heavy construction machinery (bored pile and drilling machines, and mobile cranes). Formwork and concrete casting compliant with construction standards and requirements. Operations and order management of construction equipment and materials. Handling project contracts, and preparing progress payment reports per production. Formwork and concrete casting compliant with construction standards and requirements. Show less

    • Cognizant

      Jan 2020 - now
      Senior Process Executive

      Customer support and Website user support. Tasks executed; such as:Investigating, escalating, and/or resolving issues that are reported by users/creators and resolving issues by ticket system at 2nd level support. Handling monetization Isues, moderation of monetized partners, analyzing and categorizing the data of content of the users. Translation and Transcription of web contents between Turkish&English. Utilizing the knowledge base, KB, actively for problem detection, troubleshooting, resolving, routing or escalating the cases per SLA.Documentation of the unique cases, case reviews, and developing canned responses, storing and developing the data in the knowledge base for case studies. Analyzing & Reviewing user profiles, videos, and text-based web content. SME in Website Admin., User and Creator Support, Legal Works, Copyright, User protection: Spam, Scam, Doxxing, Phishing. Furthermore; handling impersonation and hijacking cases, account takeovers, restoring accounts, and ensuring personal data protection. Show less

  • Licenses & Certifications