Lauren Schuyler

Experience

• 

  Full Sail University

  Nov 2009 - now

  - Plan and execute all Orientation events across University departments- Train and supervise the daily operations of Orientation Associate Managers and work-study students- Present relevant Orientation material during live events and via GoTo Trainings- Compile reports and feedback relevant to Orientation- Support and assist students- Manage Online Orientation course - Assist in the planning and execution of orientation week activities- Schedule and act as liaison for multiple University departments participating in orientation week activities - Present relevant orientation material both during orientation week and via GoTo Trainings throughout the month- Help to create and improve existing orientation material- Compile reports and feedback from prior orientation events - Direct and assist enrolled students; support transition into online learning and Full Sail processes - Develop and maintain policies supportive of student success and retention initiatives- Monitor at risk students; prevent or diffuse escalated situations - Prioritize and find solutions to incoming issues via phone, email, and iChat correspondence- Assist with training new department personnel - Enrolled students into the University via outreach by phone and email- Demonstrated comprehensive knowledge of financial aid documentation and Title IV funding regulations- Worked and excelled in a fast-paced, deadline driven environment - Communicated with prospective students via phone to determine program of interest and pre-qualify for admission- Provided comprehensive campus tours to prospective students, families, VIP guests and new staff members

  • Project Manager

    Jan 2020 - now

  • Orientation Manager

    Sept 2014 - Jan 2020

  • Orientation Assistant Manager

    Sept 2013 - Sept 2014

  • Online Student Advisor

    May 2011 - Sept 2013

  • Enrollment Guide

    Nov 2010 - May 2011

  • Admissions Connection Specialist & Tour Guide

    Nov 2009 - Nov 2010