Lydia Turnbull

Experience

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  NHS

  Apr 2007 - Oct 2007

  Diabetic Retinographer

  • Member of a pioneering team initiating a screening program aimed at reducing the prevalence of Diabetic Retinopathy. • Worked as a diabetic retinopathy screener and grader experiencing both the hospital and the community setting, working as part of a multidisciplinary team. • Responsible for holding clinics in GPs practices around Bristol, spending a couple of days in each location with the aim of reaching out to all diabetics in the catchment area. • Each appointment was 15 minutes long, during which I had to explain the purpose of the new program, detailing the importance of annual retinal screening for diabetics, the data I would be collating and how it would be used back at the hospital for diagnosis and referral where appropriate. • Screening also involved a lifestyle questionnaire, blood pressure check, sight test and retinal photography. This is where I soon learnt that my approach needed to be patient-centred as the individuals I saw had varying levels of competency in understanding diabetes, resultant complications and the scientific background. In addition the locations I visited were within a diverse city so there were varying levels of English language as well as cultural differences to be considered. Show less

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  JPMorgan Chase & Co.

  Oct 2007 - Jan 2014

  OTC Derivatives Client Service and Project Manager

  • Client Service - Maintain an in depth knowledge of external clients’ business need, trading scope and service level expectations. • Project Management - Understand internal business systems in order that client requests for enhanced reporting, increased instrument scope or new service support can be handled efficiently. • Lead regular client service reviews, maintaining service logs and action plans; delivering on key client commitments and maintaining an effective working relationship. Show less

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  The Food Chain

  Apr 2013 - Jul 2014

  Dietetic Assistant

  ▪ Regularly communicating with service users to provide basic nutritional advice in accordance with an agreed personalised nutritional care plan with agreed outcomes and goals under the supervision of the HIV Specialist Community Dietitian and VCD. ▪ Building a relationship with service users, conducting weekly telephone reviews, identifying their likes and dislikes, ordering groceries, arranging meals, and encouraging attendance at Eating Positively, cookery and nutrition classes, and/or Eating Together communal eating sessions. ▪ Volunteering under the supervision of the Volunteer Cooking Teacher or Kitchen Services Manager. ▪ Prepping ingredients and setting up utensils and equipment at work stations for the Service Users at the class. ▪ Providing nutritional information about the food being prepared and how it aligns with dietary guidelines. Show less

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  Public Health Dorset

  Oct 2015 - now

  Programme Coordinator