Pardeep Bhatia, CSSGB® PSM I® PSK I®

Experience

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  HDFC Bank

  May 2009 - Apr 2010

  Executive

  Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures and industry regulations.Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential mattersConnect with customers to advise them appropriately and clearly on banking solutions and processes.

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  Bank of America

  May 2010 - Jul 2013

  Sr. Team Member

  Acted as SME for pre-mortgage underwriting, reviewing loan documents and ensuring compliance with regulatory standardsAudited loans processed by associates for Pre Mortgage underwriting process under Home Loans & Fulfillment.Handled escalations received from the Mortgage Loan Officers and Home Service Specialists (Onshore Site) on the loans processes.

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  Barclays Shared services

  Aug 2013 - Mar 2017

  Sr. Analyst

  Created and audited lending/collateral documents, ensuring accuracy in corporate loan processing.Handled loan servicing, rate fixing, refinancing, and restructuring, minimizing financial risks.

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  OakNorth Bank

  Apr 2017 - Feb 2019

  Credit Associate

  Led a team of 5 professionals, managing performance, workload distribution, and project execution.Directed the integration of a commercial lending platform, including requirement gathering and UAT testing.Managed the entire loan lifecycle, from origination to closure, ensuring compliance with lending policies.

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  3i Infotech Ltd.

  Mar 2019 - Aug 2019

  Sr. Business Analyst - Project Manager

  Designed and tested a commercial lending platform, collaborating with senior management to define system requirements.Conducted UAT testing and process mapping, ensuring system functionality met business needs.Designed special loan repayment schedule on excel as per to vision of Managing Director.Responsible for collection and interpretation of data from different departments within an organization.Process mapping, designing and documenting (BRD and FRD) the crucial business processes. Show less

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  DLL Financial Solutions Partner

  Sept 2019 - Feb 2022

  Contract Administrator - Leasing Finance

  Audited and approved lease transactions totaling $20M monthly, ensuring compliance with credit and regulatory requirements.Led team training and mentorship programs, enhancing onboarding efficiency and knowledge retention.Played a key role in automating loan documentation processes, reducing manual errors and processing time.Liase with Credit Underwriters, Program Manager and Vendors/Customers to Ensure that all lease and loan security documentation is accurately completed, consistent with credit requirements Responsible for complete booking of transaction in front end system (Rapport) and (Infolease).Ensure proper security registration (PPSA) is in place so that all transactions are properly executed at the client level, enforceable and binding to the corporation.Trained, led and developed the new members of the team. Show less

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  Vault Credit Corporation

  Feb 2022 - Sept 2022

  Compliance Officer

  Conducted due diligence and final approval of lease/loan transactions over $100K, ensuring compliance with financial regulations.Managed cross-functional collaboration with credit underwriters, program managers, and vendors to ensure seamless execution of loan documentation.Improved operational efficiency by developing new SOPs, enabling a smooth transition to remote work.Audited, approved and funded a monthly average of $ 10million in new businesses, most within my signing authority, being 100% responsible and accountable for its accuracy.Ensure proper security registration (PPSA) is in place so that all transactions are properly executed at the client level, enforceable and binding to the corporationDeveloped and improved new SOP's to transition working in the office to remote working. Show less

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  Tata Consultancy Services

  Oct 2022 - now

  Assistant Consultant - Project Management

  Leading Agile teams in the commercial banking sector, ensuring timely delivery of digital enhancements and operational improvements.Facilitating Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives), fostering a culture of Agile excellence.Coaching teams on Agile methodologies, resulting in a 20% increase in cross-functional collaboration.Managing multiple projects ($2M–$6M each), tracking budgets, and reporting progress using Jira, Confluence, and SharePoint.Implemented Kanban principles, reducing work-in-progress by 25% and improving cycle time by 40%.Collaborating with product owners and stakeholders to prioritize backlogs and align product roadmaps with business objectives.Managed dependencies across multiple teams, ensuring alignment and minimizing schedule risks.Tracked and reported Agile KPIs, sprint velocity, and team performance, delivering VP-level presentations on project health.Implemented risk management strategies, identifying early warning indicators and proposing mitigation plans.Participating in discussions and in presenting project reports to leadership, recommending changes and ideas.Completed Six Sigma Green Belt project reducing the SLA missed cases by 85%. Show less