
Robert Carter
Operations Manager

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About me
United States Navy Veteran | Information Technology | Product Support | Fintech | Project Management
Education

Coastline College
2016 - 2018Associate of Arts - AA Supervision and Management
Saint Leo University
2018 - 2020Bachelor of Arts - BA Project Management
ACI Learning
2022 - 2022Information Technology
Experience

US Navy
Jun 2011 - May 2019Operations ManagerSet and monitored product standards, examining samples of raw products, or directing testing during processing, to ensure finished products are of prescribed quality.Reviewed processing schedules or production orders to make decisions concerning inventory requirements,staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints. Directed or coordinate production, processing, distribution, or marketing activities of industrial organizations. Reviewed operations and confer with technical or administrative staff to resolve production or processing problems. Hired, trained, evaluated, or discharged staff or resolve personnel grievances. Developed or implemented production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems. Prepared and maintained production reports or personnel records. Developed budgets or approved expenditures for supplies, materials, or human resources, ensuring that materials, labor, or equipment are used efficiently to meet production targets. Maintained current knowledge of the quality control field, relying on current literature pertaining to materials use,technological advances, or statistical studies. Show less

Sierra Management and Technologies, Inc.
Mar 2020 - Jun 2021Lead CoordinatorReviewed financial statements, activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. Directed and coordinate activities of businesses or departments concerned with the production and distribution of products. Directed administrative activities directly related to making products or providing services. Prepared staff work schedules and assign specific duties. Monitored suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits. Directed or coordinate financial or budget activities to fund operations, maximize investments, or increaseefficiency. Established or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members. Performed personnel functions, such as selection, training, or evaluation. Managed the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations. Developed or implement product-marketing strategies, including advertising campaigns or sales promotions. Implemented or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management. Show less

FIS
Sept 2022 - nowProduct Support Representative I
Licenses & Certifications

Certified Agile Scrum Master
Star Global College of Workforce DevelopmentJan 2024
Certified Agile Scrum Professional
Star Global College of Workforce DevelopmentJan 2024
ITIL Foundation Level
ACI LearningMar 2022
Volunteer Experience
Coach
Issued by North Florida Youth Football Conference on Jun 2025
Associated with Robert Carter
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