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Jeff Ballard

Jeff Ballard

Followers of Jeff Ballard580 followers
location of Jeff BallardKennesaw, Georgia, United States

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  • Timeline

  • About me

    Jeff Ballard / Enjoying Life After Jaipur Living

  • Education

    • Kennesaw State University

      -
      Bachelor’s Degree Business Administration and Management, General

  • Experience

    • IBM

      Jan 1988 - Jan 1996

      Developed planning and organization of arrangements for timely business partner fee payments. Tracked and reviewed business partner acquisitions and made recommendations on contract renewals. Trained and mentored newly hired team members.  Presented Business Partner Fee Payment process at Business Partner National meeting. Received multiple accolades for outstanding customer service. Conducted scheduling of shipments, ordered products, installed and performed maintenance on IBM hardware. Managed accounts receivable and made collections on delinquent accounts.  Delivered monthly revenue reports to IBM sales teams and managers.  Provided account support to IBM sales teams and IBM customers. Recipient of IBM service award for outstanding customer support.

      • Customer Support Representative

        Jan 1991 - Jan 1996

      • Customer Service Representative

        Jan 1988 - Jan 1991

    • IBM

      Sept 1996 - Sept 2016
      CUSTOMER ACCOUNT MANAGER

    • Jaipur Living

      Jun 2017 - Jan 2025

      • Retired

        Dec 2024 - Jan 2025

      • Customer Care Specialist

        Jun 2017 - Dec 2024

  • Licenses & Certifications