Mark Clements

Experience

• 

  Somerfield

  Jan 1995 - Jan 2001

  Department Manager

  I began as general assistant, and over the course of my 6 years here, worked my way up to Duty Manager and Produce Department Manager. My main duties were based around maintaining standards, availability, legalities and customer service, as well as achieving weekly targets and the training and development of staff.

• 

  Marks and Spencer

  Jan 2001 - Jun 2001

  Seasonal Worker

  As part of the nightshift team, our aim was to ensure that the store met the high standards that were expected of such a prestigious company. Due to my previous Produce Department knowledge, my main role was ensuring that the department was fit for the next days trade. I also worked on other departments & floors during my time here.

• 

  B&Q

  Jun 2001 - Jan 2002

  Recruitment Administrator

  In a busy recruitment call centre environment, my duties included; dealing with candidate queries regarding employment, processing data onto the recruitment database & guiding the candidate through the recruitment process.

• 

  Datalocator

  Jan 2002 - Jun 2002

  Callcenter Agent

  Conducting out-bound consumer surveys for some of the UK’s largest companies with a great deal of data input and constant targets to achieve in a very busy call centre.

• 

  The Co-operative Group

  Jun 2002 - Jul 2021

  Team Manager/Store Manager

  Overall management of a busy convenience store and its staff. Duties include stock & order for all departments, cash handling & banking, leakage control, staff supervision and training, security, promotion planning/implementation and more. Also a key-holder and licensee. I have also held the position of Store Manager on 2 occasions during this time.

• 

  JD Sports Fashion plc

  Jul 2021 - Nov 2021

  Deputy Manager/Senior Floor Manager
• 

  Ascensos

  Nov 2021 - now

  People's Champion & Customer Service Agent