Mark Clements

Mark Clements

Department Manager

Followers of Mark Clements71 followers
location of Mark ClementsBellshill, Scotland, United Kingdom

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  • Timeline

  • About me

    Team Manager at The Co-operative Group

  • Education

    • Bell College

      1995 - 1997
      Bachelor of Technology - BTech Computer Science 2 years completed

      Applied Computing degree (Strathclyde University via Bell College) for 2 years directly after leaving school due to my keen interest in computing.

    • Cardinal Newman High School

      1989 - 1995
      Higher Level Maths, English, Computing, Craft & Design & Modern Studies 5 Higher Level passes

      Achieve Higher Level Passes in Mathematics (B), Computing (B), Craft & Design (B), English (C) and Modern Studies.Also achieve 8 Standard Grade passes.

  • Experience

    • Somerfield

      Jan 1995 - Jan 2001
      Department Manager

      I began as general assistant, and over the course of my 6 years here, worked my way up to Duty Manager and Produce Department Manager. My main duties were based around maintaining standards, availability, legalities and customer service, as well as achieving weekly targets and the training and development of staff.

    • Marks and Spencer

      Jan 2001 - Jun 2001
      Seasonal Worker

      As part of the nightshift team, our aim was to ensure that the store met the high standards that were expected of such a prestigious company. Due to my previous Produce Department knowledge, my main role was ensuring that the department was fit for the next days trade. I also worked on other departments & floors during my time here.

    • B&Q

      Jun 2001 - Jan 2002
      Recruitment Administrator

      In a busy recruitment call centre environment, my duties included; dealing with candidate queries regarding employment, processing data onto the recruitment database & guiding the candidate through the recruitment process.

    • Datalocator

      Jan 2002 - Jun 2002
      Callcenter Agent

      Conducting out-bound consumer surveys for some of the UK’s largest companies with a great deal of data input and constant targets to achieve in a very busy call centre.

    • The Co-operative Group

      Jun 2002 - Jul 2021
      Team Manager/Store Manager

      Overall management of a busy convenience store and its staff. Duties include stock & order for all departments, cash handling & banking, leakage control, staff supervision and training, security, promotion planning/implementation and more. Also a key-holder and licensee. I have also held the position of Store Manager on 2 occasions during this time.

    • JD Sports Fashion plc

      Jul 2021 - Nov 2021
      Deputy Manager/Senior Floor Manager
    • Ascensos

      Nov 2021 - now
      People's Champion & Customer Service Agent
  • Licenses & Certifications

    • Store License Holder

      SQA