Megan Macdonald

Experience

• 

  Hardless Music Studio

  Sept 2015 - Jun 2017

  Piano Instructor

  • Prepared individualized lesson plans based on student’s skills for weekly lessons• Taught approximately 25 students from beginner skill level to Grade 5 with the Royal Conservatory of Music• Marked practice exams and provided feedback to prepare students for Royal Conservatory of Music Practical and Theory examinations• Held meetings with parents to discuss students’ progress and provide evaluations of their skill levels

• 

  Opal Spa

  Jan 2016 - Jun 2017

  Administrative Assistant

  • Managing esthetician’s schedules to accommodate client bookings• Providing customers with a pleasant experience by ensuring comfort from the moment they book an appointment• Educating clients on skincare products, and arranging the product displays to promote sales• Keyholding position responsible for opening and closing the spa

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  Rocky Point Ice Cream

  Feb 2017 - May 2019

  • Food truck manager for private catered events as well as public festivals such as the Pacific National Exhibition, Deer Lake Park Concert series, and Vancouver International Jazz Festival• In charge of overseeing all staff and directing their responsibilities before, during, and after events• Managing all cash transactions during events, receiving payment from clients and paying event fees to event coordinators• Responsible for all communication with clients during events and promoting long lasting customer relationships Show less

  • Special Events Manager

    Apr 2018 - May 2019

  • Manager

    Feb 2017 - May 2019
• 

  SFU Student Marketing Association

  Sept 2018 - Jun 2019

  Marketing Coordinator

  • Working with the VP of Marketing and graphic designer to establish a Marketing Plan for Smackdown, a student Marketing Competition• Creating content, copywriting, and making frequent posts on social media platforms such as Instagram, Facebook, Twitter, and LinkedIn• Part of the Organizing Committee for Smackdown, one of SMA's pillar events

• 

  Mercer Creative

  Mar 2019 - Dec 2020

  • Successfully managed the Community Management program, through understanding and implementing client branding standards• Developed presentations and reports on organic social performance by utilizing analytics and data from Pulsar• Managed platforms such as Google My Business to implement successful Customer Relationship Management (CRM) strategies• Organized communication and coordination with Influencers/Content Creators for seasonal content creation and promotional campaigns• Assisted with a national brand launch on the TikTok platform Show less

  • Community Manager

    Sept 2020 - Dec 2020

  • Social Media Coordinator

    Mar 2019 - Sept 2020
• 

  Yellow Dog Brewing Co

  May 2019 - Dec 2020

  Tasting Room Associate

  • Provided customers with prompt and friendly service at all times• Maintained thorough knowledge of all beers on tap• Educated customers on beer styles and gave recommendations based on personal preferences• Events representative at Craft Beer Festivals• Bartended and served tables in the tasting room

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  Gelato

  Mar 2021 - now

  • Product Marketing Manager

    Jul 2024 - now

  • Senior Marketing Manager

    Jan 2023 - Jul 2024

  • Marketing and Communications Manager

    Mar 2021 - Jan 2023