Andre Provencher, MBA

Experience

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  National Research Council

  Jan 1995 - Jan 1999

  Head of Communication, Industrial Research Assistance Program (IRAP)

  • Developed a national communication team and conceived and implemented communication strategies with regions. • Developed national visual standards compliant with the Federal Identity Program (FIP) and NRC guidelines.• Coordinated the production of all printed and electronic corporate identity material with writers and creative agencies (information kits, annual reports, brochures, flyers, website, trade show booths and other promotional/ advertising material).• Provided communication and computer training to staff as required. • Provided advisory services and facilitation to senior management during meetings, workshops, and retreats. • Developed web-based tools to improve internal communication between IRAP Ottawa, regional offices, and a network of 500 advisors. • Participated regularly in networking events and meetings across Canada. • Represented IRAP/NRC on national working groups like Federal Partners in Technology Transfer, Industry Canada, FIP, Ottawa Centre for Research and Innovation (OCRI). Show less

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  HMC Consultants

  Jan 1996 - Jan 2001

  Information Technology Training and Training Design

  • Analyzed clients’ needs and custom designed IT training programs and material for health industry specialists. • Developed material and conducted training sessions at various locations as needed.

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  NATO

  Jan 2002 - Jan 2004

  Assistant - Director, Public Diplomacy Invited Countries

  • Managed all aspects of visits and participation of France and Partner Countries’ officials to outreach conferences and seminars at NATO Headquarters.• Provide support to the organization of NATO events in partner countries.• Managed budget of the Section.• Represented the Public Diplomacy Division on the Secretary General’s “NATO+” corporate change initiative.

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  Embassy of Canada to USA/ USA Regional Service Centre

  Sept 2004 - Oct 2024

  Senior Trainer - Information Management & Technology

  • Develop, implement and manage a training program for Canada’s Department of Foreign Affairs Embassy and consulates in the USA. • Delivers user focused technical training in one-on-one, small or large group through classroom, webinars & video conferencing.• Support workforce development in the use of MS Office Suite, HRMS, Performance Management, CMS, e-collaboration, document and Information management systems, WebEx, VCNet video-conferencing & remote access.• Manage purchase / development/ customization, update and distribution of learning material for class and on corporate intranet.• Assess user needs based on recurring problems or individual and workgroup requests; develop and deliver training as appropriate and report periodically to management.• Work closely with IT teams, HR and HQ to identify trends, problem, recommend and develop training strategies. • Assist and support departmental learning initiatives as needed and other initiative and events such as pilot projects, deployment of new applications, upgrades and introduction of new tools such as iPad.• Provide logistical support and on-site technical support to delegation members for Prime Minister official visits such as NATO Summit (Chicago), APEC (Hawaii). Show less

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  Self Employed

  Oct 2024 - now

  Retraité / Retired