Darryl Dsilva

Experience

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  OCIS

  Aug 2011 - Nov 2011

  Customer Care Representative
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  QuickCircuit Ltd

  Oct 2011 - Feb 2017

  Acting as a liaison between the client and departments within the company to convey information, ensure understanding, and make certain everything gets done in an accurate, timely mannerUnderstanding budget, explaining costs, and negotiating new terms if necessary with multiple Key ClientsOffering Production Solutions for any ConcernsTimely Deliveries and Managing Customer Expectations and Building Trust based Professional RelationshipsCompetencies:Delivering operational excellence.Able to manage multiple clients across different sites.Experience of managing contracts/ revenue of 1 million annuallyExcellent MS office, Database management and IT skills.Ability to work as part of a team.Excellent communication skills Show less

  • Account Manager

    Mar 2015 - Feb 2017

  • Production Team Leader

    Oct 2011 - Feb 2015
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  ARN Media

  Aug 2014 - Oct 2015

  Marketing Consultant (Sales)- Part time

  Outbound Sales, upgrades, retention, re-activation and ensuring subscribers are getting the best value out of the product sold.- Consistently named Top Performer for highest sales conversion rate

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  PowerShieldsolutions ltd

  Feb 2017 - Oct 2022

  Customer Account Manager

  Strong Database management Experience, MRP/ERP SystemsTo understand customer requirements, proactive in response to changing customer needsBuild and Maintain positive business relationship with the CustomerCommunicate with Internal production team in an organised, clear and concise manner to effectively relay customer requirements and timelinesResponsible for service and support of managed inventory tasks in order to drive & deliver on salesAdvanced Excel & MS Office skills Show less

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  Phoenix Contact Australia + New Zealand

  Nov 2022 - now

  Sales Engineer