Deepali Goja

Experience

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  Infocom Network Limited

  Jan 2001 - Dec 2002

  Office Coordinator

   Coordinate with different branches all over India and creative departmental works related to advertisement and artwork. Verification and follow up of contracts recd. from the advertisers and hosting advts on our website www.tradeindia.com Download mails and reply them. Build public relation with trade bodies (which includes providing online customer support and offline customer support)  Handle client’s complaint (national and international) and keep constant contact with the advertiser. Prepare daily sales report. Day-to-day banking transaction (a) Cheque deposit and withdrawal. (b) Send all vendors bill to the accounts department. Maintain Stock of directories, CD and other office stationery Interacting online with branches for day-to-day coordination. CRM activities: Customer support services to foreign clients through inbound and outbound calls, mails & chat. Show less

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  Citizen Watch Company

  Jan 2002 - Sept 2006

  Office Incharge and secretary

   Up keeping office administrative facilities Making/Coordinating Travel Plans and Stay Arrangements, Visas and foreign exchange for the officials. Preparing MIS reports Handling Petty cash and distribution of the salary for the non-office staff people. Preparing Expense Reimbursement reports. Providing high-level administrative and secretarial support involving efficient handling of top and confidential correspondence, management of documents flow. Screening Telephone calls Attending distributors and directing various queries to different department. Handling personal matter as stationery, office automations. Coordinating with the Head office and various branches all over India. Coordination with internal and external vendors, and performing routine tasks as given by the Business Head Show less

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  Taj Hotels Resorts and Palaces

  Oct 2006 - now

  Executive assistant

   Assist the VICE PRESIDENT with their Time Management by handling all routine and day-to-day matters independently, effectively and efficiently. Maintain good Public Relations with high profile personnel (from industry, guests and public) to form an exemplary Corporate Image. Liasioning and coordinating between all the Corporate Heads and Top Executives of the Company on behalf of the VICE PRESIDENT [Delhi]. Liasioning on a daily basis between the Deputy General Manager for effective follow-up and action.  Create an atmosphere of goodwill and dignity with high level of co-ordination and interaction with all levels of staff and executives across all the Units in India. Preparation, Compilation, Analysis and Audit of related - Monthly Information Statements for the Company. Securing information flow from the VICE PRESIDENT to the Unit Management at the five Units. Custodian of all the confidential documents related to the Corporate Department. Organizing meetings, conferences, and seminars, etc. from time to time. Making Domestic and International Travel Arrangements. Handling Independent Correspondence, Incoming & Outgoing phone calls/faxes etc. Acting as a Front Desk Officer to VICE PRESIDENT and Corporate Administration. Handling of corporate secrecy and confidential data. Maintaining the clients database (Airlines officials) to enhance the Business Development. Show less

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  TajSATS

  Oct 2006 - now

  • Learning and Development Manager

    Oct 2006 - now

  • Asst Manager- Learning and Development

    Oct 2006 - now