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Susana Ladeiro

Susana Ladeiro

Food Server

Followers of Susana Ladeiro107 followers
location of Susana LadeiroCoimbra, Coimbra, Portugal

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  • Timeline

  • About me

    Junior Data Analyst || Background in Science || Love connecting the dots that tell a story

  • Education

    • Tecnisign

      2022 - 2023
      European Qualifications Framework Level 4 Computer Programming

      A comprehensive one-year course that covered several programming languages, frameworks, web development, SQL, database management, and relational databases. It included a one-month internship in a private company, further improving web development knowledge.

    • Grande Génio

      2018 - 2018
      Certificate Teaching Skills

      It was a short course to get certification as a trainer/teacher. It covered communication skills, class planning, lessons, and classroom management.

    • Universidade do Algarve

      2012 - 2018
      Bachelor of Science - BS Dietetics and Nutrition

      Internships in hospital, IPSS and city hall.Experience in planing and presenting educational sessions, school menus and respective technical specifications, group activities and public speaking for food education and health promotion.

    • General Assembly

      2023 - 2024
      Bootcamp Data Analytics

      An intensive course that covers data cleaning, wrangling, analysis, and creating compelling visualisations. Gained experience using tools such as Tableau, PowerBI, and Jupyter Notebook and advanced knowledge of Excel. Developed skills using SQL, Python, and APIs. We worked with different data libraries, like NumPy, Matplotlib, Pandas, Scikit-learn, and Seaborn. We also explored machine learning, correlations.

    • Universidade do Algarve

      2002 - 2007
      Bachelor of Science - BS Marine Biology

      Degree started before the Bolonha restructure, with a strong fisheries component. Areas of study included ecology, aquaculture, fisheries, molecular biology, microbiology, genetics and ictiology.

  • Experience

    • Multiple Cafés & Restaurants

      Apr 2008 - Jan 2015
      Food Server

      Worked as a waitress and behind the counter at different venues. Mostly at a café/bakery, preparing and serving food and drinks, checking stocks, cleaning, and working at the register.

    • Portway - Handling de Portugal S. A.

      Apr 2014 - Oct 2018
      Check in Agent

      Provided support as Ground Crew to airlines, ensuring the compliance of safety measures and protocols, as well as ensuring the airline's rules and procedures were followed by the passengers/customers.Executed tasks as a check-in agent and at the boarding gates, providing customer support, including during disruptive situations (i.e. overnight delays).

    • Guerin - Car Rental Solution & Enterprise

      May 2019 - Nov 2019
      Car Rental Agent

      First point of contact for customers. Ensured the understanding and compliance of rental contracts, explained possible liability issues, and provided useful solutions to navigate any problems with the vehicles and roadways. Also gained relevant experience in sales.

    • Teleperformance

      Mar 2020 - Sept 2021
      Interpreter

      Consecutive interpretation, English/Portuguese, audio and video. Medical calls.

    • General Assembly

      Nov 2023 - Feb 2024
      Data Analystics Bootcamp

      An intensive 420h course that covers data cleaning, wrangling, analysis, and creating compelling visualisations. Gained experience using tools such as Tableau, PowerBI, and Jupyter Notebook and advanced knowledge of Excel. Developed skills using SQL, Python, and APIs. We worked with different data libraries, like NumPy, Matplotlib, Pandas, Scikit-learn, and Seaborn. We also explored machine learning, correlations.

    • Looking for new opportunities

      Mar 2024 - now
      Junior Data Analyst

      Able to explore datasets following a data analytics workflow, from framing a question to presenting the conclusions.

  • Licenses & Certifications