Sanchez Johnson

Experience

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  Health Information Designs

  Jun 2011 - Dec 2018

  Healthcare Coordinator

  . Responsible for accurately processing Prior Authorization forms for Alabama Medicaid and Blue Cross Blue Shield recipients. . Required to fax any documents to Doctor offices and Pharmacies which needed correcting or updated. Maintain filing of any personal information. . Responsible for sending out company memos, letters, and notes to the desired party. Also, perform inbound and outbound calls to check status and to verify information. . Developed and maintained relationships with customers, resulting in a 20% increase in sales. . Utilized a customer relationship management (crm) system to track customer interactions and improve service quality. Show less

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  U.S. Census Bureau

  Jan 2019 - Mar 2020

  Recruiting Coordinator

  . Develops a program to promote census jobs through free media, including news releases, public service announcements, and drop-in articles. . Oversee the development and implementation of company procedures, policies, and regulations while maintaining and demonstrating profound knowledge to cover federal guidelines, laws, and specifications.. Educate job applicants by covering all requirements for current opportunities, spearhead strategic recruiting plans, and successfully identify qualified candidates that align with company standards. Show less

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  A1 Sign Placers

  Aug 2019 - Nov 2024

  Affiliate Marketing Manager

  . Develop a strong base of repeat business and serves as a highly requested representative. . Oversee the flow of information needed for various types of digital and offline advertising campaigns.. Plan, develop and execute test campaigns for display and email partners. . Quickly strengthed synergies between existing affiliates and advertisers that spark sales by 30%.

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  Conduent

  Apr 2020 - May 2022

  Project Manager

  Collaborated with stakeholders and subject matter experts to define project scope and objectives. Developed and implemented quality assurance measures that increased product quality and customer satisfaction by 30%. Conducted post-project reviews to identify areas of improvement and ensure that future projects are successful. Negotiated and secured contracts with vendors, resulting in a 20% cost savings on materials and services. Improved project visibility and accountability by implementing a project tracking system with real-time updates. Show less

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  U.S. Bank

  Jun 2022 - Feb 2024

  Fraud Operation Specialist

  Investigated potential fraud cases and reported findings to the management, resulting in a 3% reduction in fraud losses. Developed and implemented controls to prevent fraud and unauthorized payments. Analyzed customer data and identified anormalies that enabled proactive fraud prevention, resulting in a 6% reduction in fraud attempts.

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  Met Connect

  Mar 2024 - now

  Account Executive

  Generated new leads and opportunities through networking, cold calling, and other sales & marketing techniques. Developed and managed a regional marketing campaign that increased sales by 20%. Conducted a comprehensive analysis of customer demographics and purchasing behaviors, resulting in a targeted marketing campaign that increased sales by 10%. Collaborated with marketing and sales teams to improve content marketing and cross-promotional initiatives. Managed a team of sales and marketing professionals to successfully meet and exceed sales targets. Achieved established key performance indicators related to upselling, client retention, and effective issue resolution. Built and nurtured trusted advisor relationships with key account holders and stakeholders. Show less