James Crossan

Experience

• 

  PMA Companies

  Jun 1990 - May 1995

  Claims Specialist

  Handled casualty claims for several east coast jurisdictions, presented claim results to customers and discussed claim strategy, reserve and resolution, and participated on Accelerated Claim Resolution Team.

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  Danella Companies

  May 1995 - Aug 1997

  Assistant Claims Manager

  Oversaw the handling of casualty claims, completed claim reports and reported results to the CFO, highlighted risk exposures and worked with the Safety Department, partnered with outside counsel on insurance matters, initiated a modified duty program and assisted employees with insurance matters.

• 

  UGI Corporation

  Aug 1997 - Apr 2018

  Completed trending and exposure analysis for management, formulated claim strategy and claim handling instructions, implemented policies and procedures for compliance, reviewed insurance policies and contract language and supported subsidiaries with insurance needs. Created an insurance portal for 5000+ users, reported claims to excess carriers, implemented SOX compliance process, improved RIMS reporting capabilities by streamlining data capture, negotiated reduced fee for fast-track claims saving over $50,000 in claims fees annually. Show less Managed relationship with claims administrator, point person for numerous RIMS reporting systems, crafted analytical reports for senior management, partnered with internal and external stakeholders on claim investigation, exposure, legal proceedings, Proof of Loss statements and excess claim reimbursement. Provided subsidiaries with insurance policy information and interpretation, reviewed contracts, acquired bonds and certificates, assisted in compiling underwriting data for insurance renewal and built ACCESS databases to maximize efficiency. Show less

  • Senior Risk Analyst

    Aug 2001 - Apr 2018

  • Risk Analyst

    Aug 1997 - Aug 2001
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  The Institutes

  Jul 2018 - now

  Director of Assessments & Risk Manager