Sathish Ramalingam

Experience

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  Vitage Technologies Pvt Ltd

  Jan 2007 - Sept 2008

  System Engineer

  Responsible for maintaining clients IT infrastructure in BangaloreConfigured & Managed Cisco Routers (2500,3000 & 4000) using RIP, IGRP, OSPF, EIGRPConfigured & Managed Cisco Switches (2900,3500 & 5000 ) Configured & Maintained Cisco Access Points 1100 & 1124.Designed and implemented remote dial up solution for Branch offices in BangaloreInstalled and configured workstations for IP based LANS Troubleshoot ISDN connectivity issues & experience in implementing DSU’s/CSU'sAdministrating Symantec System Center & maintaining the daily Virus updates in all the client computers. Installing, configuring & trouble shooting Network Print Server and Desktop Operating System (Win-X).Managing Users & Computers in ADS (win 2003).Configuring, trouble shooting Microsoft Mail clients (MS-Outlook, Outlook Express)Remotely managing and diagnosing the software issues at three more locations of the same client using remote tools like VNC and PC-Anywhere.Installing, configuring and diagnosing the user application BAAN ERP.Configuring & Maintaining Linksys Access Point.Build and maintain Visio documentation database of network topologySetting up VLANS and configuring ISL trunk on Fast-Ethernet channel between switches.Implemented traffic filters on Cisco routes using Standard and Extended access-list.Implementation of TCP/IP & related Services-DHCP/DNS/WINSConfiguring static NAT, dynamic NAT & NAT Overload.Vendor Managements, Co-ordination between Singapore office and our internal clients.Implementing & Maintaining WSUS 3.0.Monitoring & Updating Symantec Antivirus Server 10 & 11.Implementing & Monitoring ISA 2004 Server.Establishing & Troubleshooting VoIP connection.Backing Up File server through Quantum SDLT Tape DriveMonitoring Adventnet Manage Engine 7.0 tool. Show less

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  Infinite Computer Solutions

  Jan 2008 - Jan 2012

  Team Lead
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  Fujitsu

  Sept 2008 - Dec 2015

  Organisation: Manages and leads people in the delivery of the work package or project stage in partnership with the customer and Business Unit to ensure acceptance, closedown and handover to service.Planning: Defines the work package or project stage requirements and manages the agreement process of requirements and objectives. Controls & Stages: Produces and coordinates materials and baselines during all phases of the work package or project stage by careful planning and reports to the Project Board through Highlight Reports and stage assessments.Issue & Risk Management: Manages work package or project stage risks and produces an effective plan and risk assessment so that timescales and costs are understood and underwritten by all by the parties. Ensures that formal review procedures are used. Manages the risks associated with the deliverables of the project in line with Fujitsu BMS standards.Quality Management: Agrees the technical and quality strategy with appropriate members of the Project Board and ensures that regular quality reviews are established.Change Control: Establishes and maintains the Change Control (CC) and Configuration Management for the deliverables of their project against agreed plans.Financial Management: Ensures that the impact on the Business Units P&L due to project activities within the scope of the project is clearly visible and that all contingency usage is signed-off by the appropriate governance authority e.g. Project Board.Aaccountable for tracking the project costs and supporting Business Units in meeting payment milestones.Stakeholder Management: Builds and manages the relationship with key stakeholders (customer, subcontractors and Fujitsu). Typically at project level.Team Management :Defines the roles and responsibilities of the project team, forecasts and establishes the work package or project stage team and ensures that the team understands the task that is to be undertaken.  Show less Planning, executing and maintaining yearly Data center failover activityMaintain and exercise up to date Business Continuity Plans and Procedures.Maintain existing Data Centre Power Up / Down procedures.Maintain Accounts Crisis Management PlanEnsure delivery units and third parties maintain appropriate underpinning Business Continuity plans and work instructionsManagement of BC/DR related risk register entries.Management of architects updating of Service Resilience and Recovery Catalogues (SRRCs)End to end management of an evolving comprehensive suite of resilience and disaster recovery walkthrough and operational exercises including the report writing and follow up of all corrective actionsEnsure business and operational change is appropriately impactedWork as part of the Service Management team to schedule and impact Change RequestRepresent BC/DR for Change Proposal impacting and acceptance into service.Management of approximately 10 weekends of testing per year (overtime) plus weekday tests (in hours).General availability for BC/DR escalations and liaison with Duty Managers. .Attend supplier and other service management meetings as appropriate. Show less Providing support for 170 different products and services are available to meet the diverse and ever increasing needs of the 29 million customers.Leading a 24 X 7 NOC which provides end to end Level 2 support manning Data Centers across UK.Managing Security Operations Centre which takes care of Level-2 support for IT Security Incidents for an UK retail client. Monitoring & maintaining Fujitsu Siemens Blade frames using PAN mangerMonitoring & maintaining Network components & windows Based servers using IBM Tivoli Netcool application.Monitoring & maintaining Linux/Solaris servers using BMC Patrol Monitoring Tool. Handling Unicenter Service Desk (Triole) Ticketing tool.Fostering and implementing standards, processes and various procedures for the Operations Team.Assuring the improvement of overall quality & performance of the team. Show less

  • IT Project Manager (Service Lead)

    Sept 2013 - Dec 2015

  • Business Continuity Manager

    Aug 2012 - Sept 2013

  • Sr. IT Consultant ( Team Lead )

    Sept 2008 - Aug 2012
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  Hewlett Packard Enterprise

  Dec 2015 - Mar 2017

  IT Project Manager

  Program and Project Management

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  DXC Technology

  Apr 2017 - Nov 2017

  Customer Project and Program Manager

  Customer Project and Program Manager.

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  AT&T

  Nov 2017 - Jan 2023

  Tech Specialist, Project Management Network
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  DXC Technology

  Oct 2022 - now

  Associate Manager Project & Program