Premkumar Mekara

Experience

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  NIIT Limited

  Dec 2000 - Jan 2007

  Consultant - IT Education Delivery

  Was part of NIIT’s K12 division which was into offering ‘School Learning Solutions’ as a turnkey IT integration program for schools. As a senior 'Education Consultant', managed the K12 operations by providing technical support to customers and NIIT business partners for implementing ICT (Information and communications technology) solutions across Karnataka and Kerala.My prime responsibility was to ensure quality service delivery to NIIT customers across various education centers in private and government schools by providing both online and offline support to customers on product implementation, training, software usage, and installation. I was involved in pre-sales audits, infrastructure audits, support visits to education centers, meeting school management etc., and including various product trainings, faculty/instructor trainings, demonstration, and product presentations to existing and potential customers. Show less

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  Oracle

  Feb 2007 - Jan 2016

  Principal Certification Program Specialist

  Was part of the Oracle University team (OU) that offered various training and certification programs across the globe that professionals could take to earn a market-recognized credential. As a 'Certification Program Manager' my job was to facilitate and manage exam development from concept stage to market release, finalize exam blueprint, conduct item workshop, SME training on item writing, job task analysis, project management, build Item banks in testing platforms for authoring, exam analysis, review exam items, conduct exam audit, manage exam security, item selection process, conduct standard setting workshops, manage exam publication and release, manage test publishers and reviewers, monitor and track project schedules and deadlines, support certification operations team, vendor management, documentation and reporting. Show less

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  Citrix

  Jan 2016 - Jun 2023

  Lead Exam Project Manager
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  Cloud Software Group

  Jul 2023 - now

  Lead Exam Project Manager @CSG (Formerly Citrix)

  ● Oversee the complete lifecycle of exam development projects, taking charge of analysis, design, development, release, and maintenance activities for high-stakes global certification exams. This involves managing multiple exam projects and time to market, including budget/expense management, recruiting SMEs, defining exam preparation/pre-requisites, and ensuring all the resources required.● Lead projects and teams to create exams that align with key business objectives and target audiences. Ensure the exam is developed with appropriate cognitive complexity and aligns with training, certification, and digital badging framework models.● Ensure key deliverables including test definitions, job task analysis, exam blueprints, item development, psychometrics, exam publication, release, and communication.● Collaborate across groups, and SMEs to develop curriculum designs, define project scope, determine certification approaches, set exam standards, and update candidate policies.● Lead and mentor junior exam developers within the Certification Program Management team as a project/program manager. Provide guidance and direction for project teams.● Continuously involve in assessing and enhancing the certification program's effectiveness and efficiency. Proactively identify areas for improvement, implement best practices, and stay updated on industry trends and emerging technologies.● Oversee vendor relationships by defining project scope and objectives, and outlining vendor responsibilities, and deliverables. Ensure the timely achievement of all milestones and adherence to set timelines. Show less