Grace Millado

Experience

• 

  Desigual

  Jun 2013 - Mar 2015

  Visual Merchandising Manager

  • Created, edited and communicated all visual directives to retail store division to gain new customers and keep existing ones.•Provided exceptional customer service in store to achieve world-class service standards by being an expert in fit, fabric and design of merchandise.• Windowdisplaydresserwhobuilteye-catchingwindow exhibits for large international department store located on busiest corner in San Francisco's Union Square.

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  Total Wine & More

  May 2015 - now

  • Performs rollof HR Captain, Shrink Captain and Spirits Manager. Total Wine Professional and Total Spirits Professional who trains and plans workforce on daily/weekly/monthly basis to exceed sales, WD, SD and NPS performance by utilizing reports like Top Sales, Custom Coverage Detail, and EOS. Displays high level of digital competency by learning knew programs such as OFA, LiSA, and Reflexis and distilling information to management team. Reviewed Loss Prevention techniques and implemented best practices to reduce internal and external loss with Managers across the district as District Shrink Captain due to expert knowledge of Shrink reporting. Show less

  • Retail Store Manager

    Aug 2021 - now

  • Assistant Retail Manager

    Nov 2017 - Aug 2021

  • Wine Sales Manager

    Aug 2016 - Nov 2017

  • Wine Specialist

    May 2015 - Jul 2016