Billy Liu

Experience

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  Inventec

  Dec 2010 - Jun 2013

  Engineer

  FW/SW Testing Engineer (Intel Function)# Test Intel ME(Intel Management Engine) and Intel RST(Intel Rapid StorageTechnology) compatibility and performance by uses a variety of analytical tools (e.g.iMETs, HP Winpvt, ETD, Sysmark, etc.)# Issue analysis and validation on Intel function platform (e.g. AMT AT, RAID, SRT,ZPODD, etc)# Provide technical support to RD and QA department on Intel function validation task(e.g. BIOS bootleg test, Test environments setup, SOP of test step, etc)# Supporting customer on FW and driver pretest before released.# Summarized validation report and weekly issue review meeting.Product Engineer (2013 Project)# Coordinated with RD and QA department on both HW/SW issue debugging andassociated analysis.# Clarify of the issue with analyzing fail symptom by uses a variety of analytical tools(e.g. MS Velocity, Win Debugging tool) and point out the root cause then transfer tothe correct component.# Collected issue information by setup up debugging pool then filter out the platformproblem.# Supporting common driver (e.g. Card reader, Web Cam, Audio, Touch pad, audio,etc) for issue identify.# Report project issue tracking list on PDP meeting and issue review meeting. Show less

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  HP

  Jul 2013 - now

  Project Manager

  #Managed multiple software application projects, overseeing software release schedule control, issue management, and build updates. #Monitored project progress against established plans, proactively making decisions to adjust schedules and resource allocations to align with product requirements and development timelines.#Effectively communicated program progress, escalation, and issue analysis to product stakeholders, collaborated with management, internal manufacturing, and development, internal manufacturing, and development partners to implement changes to the product and resolve escalated issues.#Collaborated with software partners to ensure that all shipping applications met HP requirements for security, privacy, and compliance with Microsoft policies.#Supported Business Development(BD) in negotiating contracts with software partners and facilitated discussions on feature requirements for app implementations.#Collaborated with Business Development (BD) and third-party developers to optimize the curation process, ensuring an enhanced user experience. Additionally, offered engineering support for customer escalations received from the HP support team.#Managed HP Android app submissions for the Chinese market, ensuring compliance with the store policies, and overseeing monthly download reports for performance analysis. Show less