
Maranda Dye
Call Center Representative

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About me
Human Services Specialist
Education

Tennessee Christian Preparatory School
-High School DiplomaActivities and Societies: National Honors Society, Beta Club, Interact Club, Rotary Club, Chamber of Commerce Leadership Program, Student Leadership University 101 & 201, Volleyball, and Theatre.

Post University
2021 - 2024Human Services, General Sophomore - Senior
East Tennessee State University
2018 - 2019Freshman - Sophomore
Experience

Advanced Call Center Technologies, LLC
Jan 2020 - Feb 2021Call Center RepresentativeI received inbound calls from Bank of America. De-escalating and assisting customers with their auto and home loans was my top priority.

Solomon Family Solutions
Oct 2021 - nowSupervised Visitation MonitorI assist families who are going through hardships. If a parent is unable to see their child, I will observe and make sure that the visits are productive and happy.
Licenses & Certifications

AMA Micro-Credential: Marketing Fundamentals
Post UniversityOct 2022
CPR412: Cultural Diversity and Awareness Training
Post UniversityAug 2022
Academic President List (2)
Post UniversityMay 2022
Academic President List (1)
Post UniversityDec 2021
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