Erika Persson

Experience

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  Aurora Solutions

  Jul 2010 - Jul 2013

  Technician

  - Providing on site and remote support to five separate sites.- Installing and configuring site ICT systems; hardware, software, wireless access and infrastructure.- Maintaining system security, viability and performance.- Upkeep of inventories, equipment location audit details and software licence agreements.- Diagnosing and resolving hardware and software faults on a range of devices.- Configuring VPN connections for off site devices.- Responsible for managing backups and tape rotation.- Administration of Exchange Server. Show less

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  Optomi

  Aug 2013 - Dec 2014

  Executive Assistant
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  CEI

  Jan 2015 - May 2016

  Project Manager

  - Making workflows, approving processes, validating rules, and sharing & securing rules.- Administrating, Configuring, Customizing, Implementing, andsupporting expertise with Microsoft dynamic CRM.- Assembling and managing teams of IT-developing personnel to design, develop,implement, operate, and administer projects.- Controlling the budgeting and expending of the department, company, or project.

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  DTN

  Jun 2016 - Jun 2018

  Program Manager

  - Directing and overseeing the execution of various IT programs, ensuring that they align with the company's strategic goals and objectives.- Developing and implementing program strategies that contribute to the company's growth, competitiveness, and innovation in the IT services sector.- Collaborating with internal and external stakeholders, including clients, partners, and cross-functional teams, to ensure clear communication and successful program delivery.

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  Secureworks

  Jul 2018 - Dec 2021

  Senior Project Manager
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  Verizon Connect

  Jan 2022 - Jun 2024

  Information Technology Director