Erika Persson

Erika Persson

Technician

Followers of Erika Persson891 followers
location of Erika PerssonMinneapolis, Minnesota, United States

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  • Timeline

  • About me

    Information Technology Director at Verizon Connect

  • Education

    • Chalmers University of Technology

      -
      Master's degree Computer systems and networks
  • Experience

    • Aurora Solutions

      Jul 2010 - Jul 2013
      Technician

      - Providing on site and remote support to five separate sites.- Installing and configuring site ICT systems; hardware, software, wireless access and infrastructure.- Maintaining system security, viability and performance.- Upkeep of inventories, equipment location audit details and software licence agreements.- Diagnosing and resolving hardware and software faults on a range of devices.- Configuring VPN connections for off site devices.- Responsible for managing backups and tape rotation.- Administration of Exchange Server. Show less

    • Optomi

      Aug 2013 - Dec 2014
      Executive Assistant
    • CEI

      Jan 2015 - May 2016
      Project Manager

      - Making workflows, approving processes, validating rules, and sharing & securing rules.- Administrating, Configuring, Customizing, Implementing, andsupporting expertise with Microsoft dynamic CRM.- Assembling and managing teams of IT-developing personnel to design, develop,implement, operate, and administer projects.- Controlling the budgeting and expending of the department, company, or project.

    • DTN

      Jun 2016 - Jun 2018
      Program Manager

      - Directing and overseeing the execution of various IT programs, ensuring that they align with the company's strategic goals and objectives.- Developing and implementing program strategies that contribute to the company's growth, competitiveness, and innovation in the IT services sector.- Collaborating with internal and external stakeholders, including clients, partners, and cross-functional teams, to ensure clear communication and successful program delivery.

    • Secureworks

      Jul 2018 - Dec 2021
      Senior Project Manager
    • Verizon Connect

      Jan 2022 - Jun 2024
      Information Technology Director
  • Licenses & Certifications

    • AI Engineering Professional Certificate

      Coursera Course Certificates
    • Certified Agile Leadership

      Scrum Alliance
    • Change Management

      Prosci
      Jan 2020
    • Certified Management Consultant (CMC)

      Institute of Management Consultants USA (IMC USA)
    • Professional Scrum Master

      Scrum.org
      Jan 2020
    • Project Management Professional (PMP)

      Project Management Institute
      Jan 2020
  • Volunteer Experience

    • Mentor

      Issued by Mitt Liv AB (svb)
      Mitt Liv AB (svb)Associated with Erika Persson