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Sames Shrestha

Sames Shrestha

Team Lead

Followers of Sames Shrestha500 followers
location of Sames ShresthaSydney, New South Wales, Australia

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  • Timeline

  • About me

    Data Centre Operations Engineer | IT Support | Desktop Support | Helpdesk | Computer Hardware Engineer | Desktop Commission/Decommission Engineer | Innovation | CyberSec

  • Education

    • N/A

      2015 - 2016
      Diploma of IT Information Technology C

    • N/A

      2016 - 2018
      Bachelor Computer Systems Networking and Telecommunications

      Activities and Societies: Student Mentor Provided consultations to new students regarding course throughout the semesters.

  • Experience

    • Melbourne Institute of Technology

      Mar 2018 - Nov 2018
      Team Lead

      We (team of 5) worked on Industrial Project under the course. We upgraded the network and the system of a restaurant. We also connected two branches using #VPN.

    • ACS - The Professional Association for Australia's ICT sector

      Sept 2019 - Aug 2020
      General member

    • Rented room

      Mar 2020 - Aug 2020
      Unemployed

    • Interfuse Technologies

      Jun 2020 - Aug 2020
      Information Technology Field Technician

      Jobs included: Troubleshooting technical issues in network, PCs and printers.Deploying devices.Auditing.Monitoring systems.Reporting.

    • Nagisa Japanese Restaurant

      Sept 2020 - Jul 2022
      Chef

      Have the knowledge of different dishes in one role| Take the orders | make multiple dishes simultaneously | make on feet changes for customers’ customization (including critical health concerns) | help colleagues in need or ask if needed | quality assurance

    • Sidekicker

      Apr 2022 - Mar 2024
      Event Assistant

      Helping in the successful commencement of the eventsDuties/Skills included:- Customer Service- Team Management - Sales - Handling Emergency Situation

    • Equinix

      Aug 2022 - now
      IBX Customer Ops Engineer

      As a critical team member providing exceptional technical assistance and resolving complex issues. Ensuring seamless IT functionality with on-site and remote assistance. Duties include:- Hardware installation, upgrade, and maintenance- Network cabling, patching, and troubleshooting- Running, testing and troubleshooting Fiber Optics - Project management- Remote support- Monitoring and responding facility critical alarms- Handling logistics- On-site customer assistance- Ensuring seamless day to day data centre operations Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Student Mentor

      Issued by Melbourne Institute of Technology on Jul 2017
      Melbourne Institute of TechnologyAssociated with Sames Shrestha