Andres Felipe Ayala

Experience

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  Schlumberger

  Feb 2012 - Jan 2018

  Provide direct HRIS support to HR teams and employees across America´s countries, collaborating with the GBS Management Team and HR Managers to identify initiatives and business requirements, while ensuring system accuracy and efficiency.Optimized HRIS systems administration, overseeing configurations, upgrades, problem-solving, talent management and user access, while ensuring data quality through regular payroll audits and timely discrepancy resolution. HR metrics such as talent management, headcount, and compensation. HR SAP and Success Factors System administration and support. Assists with the coaching and development of new team members. Show less Provide direct HRIS support to HR teams and employees across NAM, collaborating with the GBS Management Team and HR Managers to identify initiatives and business requirements, while ensuring system accuracy and efficiency.Optimized HRIS systems administration, overseeing configurations, upgrades, problem-solving, talent management and user access, while ensuring data quality through regular payroll audits and timely discrepancy resolution. HR metrics such as talent management, headcount, and compensation. HR SAP and Success Factors System administration and support. Assists with the coaching and development of new team members. Show less Oversee the end-to-end employee journey, managing HR operations and initiatives, including onboarding, compensation, benefits, relocation, and data reporting in SAP, for both local and expatriate employees in Brazil. Ensure accurate data management, compliance with local regulations, and seamless employee support, while fostering engagement and driving operational excellence.Served as Subject Matter Expert for Ecuador’s HR Tech Transformation, leading SAP SuccessFactors implementation, including data migration and process automation, achieving an on-time, within-budget go-live and enhancing employee self-service capabilities. Show less

  • HRIS Information & Systems Champion Western hemisphere

    Jun 2017 - Jan 2018

  • HRIS Information & Systems Champion North America

    Jun 2016 - May 2017

  • HR Operations and Project Administrator Ecuador

    Feb 2016 - May 2016

  • HR Operations and Payroll Administrator Brazil

    Jan 2013 - Jan 2016

  • HR Recruiting Student Intern

    Feb 2012 - Jan 2013
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  CityCar Service

  Feb 2018 - Jun 2024

  Customer Service & Operations Leader

  Drive project business profitability and growth by designing and implementing sustainable strategies that enhance workshop productivity, maximize capacity, and create omni-channel opportunities within the automotive aftermarket sector. This role focuses on elevating customer engagement, boosting sales through effective cross-selling and upselling, optimizing the customer experience, fostering teamwork, technical support and building strong stakeholder relationships.Managed relationships across B2C and B2B customers, vendors, and local government entities. Show less