
Keith Ziegler
Assistant Manager

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About me
Always taking the next step towards a better future.
Education

ITT Technical Institute-San Dimas
2006 - 2008Visual Communications & Design
Experience

O'Reilly Auto Parts
Jan 2009 - May 2012Assistant Manager• Write orders, pick parts and deliver to various commercial companies• Help customers find the right parts for their vehicle• Check customers out at the register• Unload, count and check shipments for correct quantities• Move stock to front displays when needed• Prepare, fill out & file opening/closing procedures & paperwork• Make the weekly schedule as well as prepare cash deposit & drawer count• Perform weekly stock withdrawals issued from the company • Supervise employees & assist them when needed• Receive & process weekly shipments to replenish stock Show less

Quality Auto Craft, Inc
Jul 2012 - Jun 2015Parts Manager• Check in customers & enter their information into the computer• Prepare & tag vehicles for process• Detail/Wash cars if needed• Identify & order correct parts for vehicles being worked on• Pick up/Drop off customers as well as vehicles• Pick up parts when needed• Call customers with questions or updates on the progress of their vehicles• Distribute supplies & parts to techs• Assist techs with any issues they may have with a vehicle• Examine vehicles of damage & create an estimate for the customer/work to be done• Generate & submit supplements for additional repairs• Copy/inline estimates from others insurance carriers• Worked with the Geico ARX program with adjusters & shop• Transferred files to CCC One to Profit NET for processing of files • Generate Geico ARX daily report• Maintain body material supply & costs Show less

MD Collision Center
Jun 2015 - Nov 2015Estimator/Parts Manager• Maintain a friendly & positive relationship with customers from start to finish• Inspect vehicles & assess damage for repairs• Submit repair requests, estimates & supplements to insurance companies• Contact customers with updates on their repair• Prepare vehicles for repair with proper paper work• Go over all repairs & parts with techs• Help with detailing, disassembly & reassembly of vehicles if needed• Call vendors to confirm pricing & availability• Download/Upload estimate using CCC One to insurance companies• Identify further damages or work needed• Order all parts needed to complete the job• Setup or schedule sublet repairs for any outside work to be done• Always go above & beyond of what my job asks of me• Go over every little detail of repairs to insure everything is done above expectations Show less

B&S Hacienda Auto Body - Liv 2
Nov 2015 - Jun 2016Estimator/Parts Manager• Identify & order all parts necessary for completing jobs• Quality control all vehicles before releasing to customers/dealers• Review estimates for accuracy from all insurance companies• Submit supplements to insurance companies w/proper photos & documents• Check repairs on all vehicles, check parts & verify supplements w/techs• Take photos of new & old damages on vehicles as well as take notes in system• Accurately & frequently stay in contact w/customers giving status on repairs• Assist other estimators & any techs if needed• Inline/download estimates in CCC One• Maintain a friendly & clean environment as well as appearance• Help pick up/drop off customers & vehicles• Verify parts orders & ETA with all vendors• Negotiate parts pricing w/dealers, aftermarket & used suppliers• Inspect/verify all parts are correct & in good condition• Assist w/brining in all vehicles at the end of each night if needed• Open/close shop when needed Show less

AW Collision of Concord
Jun 2016 - Nov 2016Estimator• Check in customers/vehicles & obtain authorization for repairs• Tag vehicles & mark all needed procedures on the vehicle for techs• Thoroughly inspect every vehicle to ensure all damage is accounted for• Look up repair procedures for extensive damages & proper repairs• Send supplement request for additional repairs needed w/photos & documents• Check repairs daily to ensure all procedures on estimate are being performed• Identify all necessary parts & repairs needed to complete the job• Write estimates in CCC One, Mitchell & Audatex• Transfer & maintain labor, customer notes & parts input in Mitchell Repair Center• Maintain OEM standards for all repairs performed • Verify all parts orders w/vendors and ensure correct part numbers & pricing• Keep customers aware & updated throughout the repair process Show less

Uber
Jan 2017 - Apr 2017Driver
Island Auto Repair
Apr 2017 - Jun 2017Estimator - Auto Body
B&S Hacienda Auto Body
Jun 2017 - Mar 2018Estimator
Benson Systems - Building Technologies Solutions Provider
Aug 2018 - Feb 2019Electrical Apprentice
WECKWORTH ELECTRIC GROUP INC.
Feb 2019 - Jul 2021Electrical Apprentice
Power Design, Inc.
Jul 2021 - Sept 2024Distribution Foreman
IBEW local 595
Sept 2024 - nowInside Wireman JW
Licenses & Certifications

I-Car

Mobile Elevating Work Platforms Certification
National Osha FoundationDec 2021
Forklift Operator Certification
National Forklift FoundationDec 2021
OSHA 30
Vector SolutionsNov 2021
CPR/AED/First Aid
American Red Cross Training ServicesApr 2023
Electrical Trainee
State of CaliforniaOct 2023
Electrical Trainee
Washington State Department of Labor & IndustriesNov 2022
CA General Electrician
California Department of Industrial RelationsJul 2024
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