Dexter Hamilton

Experience

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  OfficeMax

  May 2014 - Jan 2016

  Team Lead Sales Consultant

  • Manage a high-volume environment while providing technical guidance on printers, laptops, and office furniture.• Perform computer maintenance and install necessary software such as antiviruses.• Coach new associates on company policies and procedures while supervising their performance.

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  Washington State University

  Jun 2016 - May 2017

  Educational Assistant/Mentor

  • Mentor and support students during their academic adjustment period. • Strategically craft curriculum material for orientation purposes. • Create advertisements and campaign material to promote academic programs. • Recruit and interview students for campus positions.

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  Sage

  Jun 2017 - Sept 2017

  Leads Developer

  • Resolve internal and external issues regarding customer service experiences. • Data entry of customer account information in the Customer Relationship Management (CRM) system.• Market campaigns to existing customers and inform prospects of construction management software (CRE).

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  Wacom Technology Corp.

  Sept 2017 - Feb 2018

  Account Manager

  • Supervise the ordering process of order entry, order progress, and logistics of inventory.• Perform account inventory analysis in SAP & Excel and assess account credit limits.• Manage specific key accounts for Promotions, RMA, and Accounts internationally.• Meet hard order deadlines and promotion campaigns.

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  West Coast University

  Apr 2018 - Jun 2021

  Program Assistant II

  • Conduct one on one meetings with students to create action plans to improve academic performance.• Propose short/long term developmental solutions that follow WASC guidelines for the department.• Create reporting and mapping with Power BI, CampusNexus, Draw.io, and Excel.• Pilot remediation initiatives for the Academic department to meet persistence goals. • Awarded the Most Innovative Associate 2018.

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  Insperity

  Sept 2021 - now

  Business Application Support Analyst