
Gagandeep Singh Chandyok
Business Analyst

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Skills
Internal auditRisk assessmentOperational risk managementCrmAnalysisBusiness analysisBusiness developmentManagementAnalyticsTeam managementMarket researchCompetitive analysisBusiness strategyProject managementRisk managementAbout me
- A professional with 10 years of experience in versatile domains of Operations Risk Management, Process Compliance, Risk Review and Quality Assurance in the Banking Financial Services and Insurance Industry. - Experience in the areas of Quality framework establishment, Risk based Internal Audit, System & Process Reviews, Governance, External Audits, Compliance, Framework / Policies & Procedures. Skilled in identifying the key inherent risk in the processes and formulating strategies to build up adequate controls in order to mitigate those risks. Competent in Operational Risk Management, Record Management, Fraud management and compliance management in financial industry. - Worked at Tata Consultancy Services. Currently working for Nielsen - a global marketing research client. Hands on experience CPG Retail for US CSG (Client Solution Group) in GENPACT and Tata Consultancy Services. Skills: Client Relationship Management, Team Management, Project management, Market Research, Marketing strategy, Consulting and Analytics.
Education

Mats School of Business, Bangalore
-P.G.D.B.M
H.L. College
-Bachelors of Business Administration (B.B.A
Gujarat University
2001 - 2003Bachelor of Business Administration - BBA Business Administration and Management, General
Experience

Altos Commodities Ltd
Apr 2007 - May 2007Business AnalystLearning and interpreting the Fundamental and Technical analysis to forecast the commodity price movementsManaging the client portfolio and trade on their behalfAltos was benefited by this project as they got more understanding on Consumer profile of their target customers and Altos was successful in acquiring new business

ICICI Lombard
Jan 2008 - Dec 2008Unit Sales Manager* Implement Data mining on ICICI Bank consumer databases.* Business development by capturing and catering ICICI home loan customers.* Handling the Consumer documents and perform the role of an underwriter.* Preparation of weekly and monthly sales reports.

Tata Consultancy Services
Dec 2008 - Sept 2011Sr. Business Analyst* Analyse the Consumer Packaged Goods industry (i.e. the FMCG industry) in U.S. and conduct product based research from the secondary data.* Understand client business issues / objectives, design and deliver the solutions valuable to business* Provide valuable insights to the clients which help them in implementing various business strategies like Pricing, Promotion, New Product Launch, etc.* Managing the client relationship and consistently maintained high rating which reflects high client satisfaction. Show less

Genpact
Sept 2011 - Jan 2014Team LeadRoles & Responsibilities:* Delivering business solutions to leading US Retailer to help them understand their current position and build future strategies.* Wearing different hats in the areas of Project Management, Client Management, Project kick-off calls and People Management to create value for customer* Ensuring that customer satisfaction is always at peak by providing Quality at best. * Manage and motivate the team of enthusiast team members by guiding them on their current performance and groom them for future*Driving quality oriented initiatives like Value Stream Mapping, lean projects, internal audits, quality quiz and quality carnival. Show less

Tata Consultancy Services
Jan 2014 - Feb 2022* Scrum Master for SAP ERP solutions, Automation and process improvement projects from ideation to implementation by creating detailed project roadmaps, requirement gathering and end to end value delivery. * Support the Product owner in preparing and refining the backlog, promote empowerment of self-organized team and encourage a sustainable pace with high level of quality for the team. * Coaching teams to self-facilitate Scrum ceremonies - Sprint planning, daily Scrum, Sprint review, Sprint retrospective and Product backlog refinement. * Helped the team to develop, capture and analyze metric to facilitate team improvements to create high-value products. * Responsible for promoting and supporting agile practices both within the scrum team as well as in the organization. * Identified and removed impediments that interfered with the ability of the team to deliver the sprint goal. * Spearheaded outstanding initiatives in the area of RPA, process transformation, ERP solutioning and Operational risk management by leveraging the expertise on SDLC. * Manage and co-ordinate different stages of Automation from preparing the opportunity pipeline, performing feasibility analysis & complexity assessment, automation design, test management * Designing transformation roadmap for the client on their digital journey. * Strong focus on improving business metrics for clients related to working capital, Profit and Loss impact and Risk & compliance. * Driving opportunities identified through standardization and benchmarking to best in class processes. Show less * Speerhead the Marketing Mix modelling team for Latam region since inception* Collaborate with Commercial and the technical expert team in Latam to scope out the end client project and align the project stages to accomplish the objective* Understand the client business requirement and providing actionable insights/recommendations to help clients make key strategic and marketing decisions* Establish and manage the schedules and performance of projects with different complexities* Improved operations by developing and implementing best practices * Managing project pipeline, resource management, building and executing training plans* Certified Consultancy Story Telling Skill trainer – trained 100+ associates* Certified Talent & Development Signature program trainer - Faculty Development League Show less
RPA Consultant
Dec 2018 - Feb 2022Consultant – Operational Risk and Internal Audit
Apr 2016 - Nov 2018Assistant Manager
Jan 2014 - Mar 2016

HSBC
Mar 2022 - nowAutomation Solution Consultant
Licenses & Certifications
- View certificate

AI Curious
HSBC Data Processing Pvt. LtdNov 2023 
RPA Business Analyst
UiPathJun 2021
Business Analyst Enterprise (v11) Badge
Automation AnywhereMay 2020- View certificate

Data Visualization for Data Analysis and Analytics
LinkedInDec 2023 - View certificate

AI Ambassador
HSBCFeb 2024 - View certificate

Digital Transformation
CourseraJun 2023 - View certificate

What Is Generative AI?
LinkedInDec 2023 
Celonis Business Analyst
Celonis
Honors & Awards
- Awarded to Gagandeep Singh ChandyokOn The Spot Award TCS Mar 2021
- Awarded to Gagandeep Singh ChandyokBest Team Award TCS Oct 2020
- Awarded to Gagandeep Singh ChandyokContextual Master Award - Mar 2020 "As a part of the TCS partnership with the client, CM stepped in to come up with a timely solution to put an end to the sudden crisis between the sales team and end-customers. CM analyzed the flow of hierarchical approval structure in the business framework and risk model. The client’s IT landscape was defined with multiple interfaces between different ERP modules across various processes. By leveraging the Automation capability, he analyzed the client ERP framework and developed an Automation… Show more "As a part of the TCS partnership with the client, CM stepped in to come up with a timely solution to put an end to the sudden crisis between the sales team and end-customers. CM analyzed the flow of hierarchical approval structure in the business framework and risk model. The client’s IT landscape was defined with multiple interfaces between different ERP modules across various processes. By leveraging the Automation capability, he analyzed the client ERP framework and developed an Automation solution to enhanced the operational efficiency which had a total business impact of SAR 266.9MN." Show less
- Awarded to Gagandeep Singh ChandyokBest Auditor Award TCS Sep 2017 Best Auditor award was given for identifying key risks based on process Audit review and recommending critical controls for the emerged risk which could result in financial loss and compliance breach for client.
- Awarded to Gagandeep Singh ChandyokBest Auditor for Q1 17-18 Head – Integrated Audit Domain BPS Jul 2017 Best Auditor for Q1 17-18 was awarded for excellent contribution to the audits and the value added suggestions provided during the audit.
Languages
- enEnglish
- hiHindi
- guGujarati
- puPunjabi
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