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Henrique Da Silva

Henrique Da Silva

Sales Assistant

Followers of Henrique Da Silva535 followers
location of Henrique Da SilvaIreland

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  • Timeline

  • About me

    Customer Success | Service Standards, Customer Excellence

  • Education

    • Zest Life College

      2015 - 2017

      Counseling Course Modules:Theory of Counseling & PsychotherapyCounseling Skills Theory & PracticePersonal Awareness & DevelopmentEthics & ValuesThe Psychology of Human DevelopmentCounseling SupervisionCBT Approaches to Mood DisordersGroup Process & Group DynamicsSchema Therapy

    • Uninove - Universidade Nove de Julho

      2011 - 2013
      Associate’s Degree Marketing/Marketing Management, General

      Activities and Societies: Digital Media Content Creation Event Management Services Marketing International Marketing Web Marketing Design & Development Cloud Technologies for Marketing

  • Experience

    • Grupo World Tennis

      Mar 2007 - Jan 2008
      Sales Assistant

    • FILIZOLA S.A. PESAGEM E AUTOMAÇÃO

      Feb 2008 - Jan 2010
      Sales Representative

    • Hennings Mangueiras e Conexões Hidráulicas

      Jan 2010 - Jul 2013
      Sales Account Executive

    • Join Londis

      Jun 2014 - Feb 2016
      Store Supervisor

    • CarTrawler

      Mar 2016 - Nov 2024

      • Operations Support Manager

        Oct 2022 - Nov 2024

      • Quality and Escalations Team Manager

        Aug 2022 - Oct 2022

      • Customer Care Team Manager

        Apr 2021 - Aug 2022

      • Escalations Supervisor

        Jan 2019 - Apr 2021

      • Senior Sales Representative

        Jul 2018 - Jan 2019

      • Sales Advisor

        Aug 2016 - Jul 2018

      • Customer Care Executive (CCE)

        Mar 2016 - Aug 2016

    • Wayflyer

      Feb 2025 - now
      Customer Success Associate

  • Licenses & Certifications