Shingy Kusangaya

Shingy Kusangaya

Customer Services Executive

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location of Shingy KusangayaZimbabwe

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  • Timeline

  • About me

    Operations Manager at Unik Creations Zim

  • Education

    • UNISA

      2009 - 2014
      Bachelor of Commerce Financial Management
    • London School of Business Computing

      2012 - 2013
      Networking
    • Eaglesvale High School

      1991 - 2002
      Ordinary Level
  • Experience

    • Spinalong Mobile

      Jan 2008 - Jun 2009
      Customer Services Executive

      Handling Problems, Assisting in Sales, Clerical Tasks, Recording and updating account information, Preparing product or service reports by collecting and analyzing customer information.

    • Elizabeth Lodge

      Jul 2009 - Sept 2010
      Night duty Manager

      Ensuring that all guests receive a warm,memorable and personalized welcome. Managing the night team and ensuring that skills and standards are demonstrated and maintained throughout the team, completing night audit and completing related accounting procedures. Ensuring that guest needs are anticipated and that any requests are carried out.

    • Lizard Lounge

      Sept 2010 - Jan 2012
      Manager

      Planning, examining, analyzing, evaluating and supervising Company personnel.Establishing a basic staff strategy also monitoring and initiating strategies, connecting to staff measures and preparation of specialized improvement programs.

    • Clybers

      Jan 2012 - Jan 2016
      Operations Manager

      Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.Play a significant role in long-term planning, including an initiative geared toward operational excellence.Oversee overall financial management, planning, systems and controls.

    • Unik Creations Zim

      Feb 2016 - now
      Operations Manager
  • Licenses & Certifications

    • Networking Certificate

      London School of business Computing
      Feb 2013