Shingy Kusangaya

Experience

• 

  Spinalong Mobile

  Jan 2008 - Jun 2009

  Customer Services Executive

  Handling Problems, Assisting in Sales, Clerical Tasks, Recording and updating account information, Preparing product or service reports by collecting and analyzing customer information.

• 

  Elizabeth Lodge

  Jul 2009 - Sept 2010

  Night duty Manager

  Ensuring that all guests receive a warm,memorable and personalized welcome. Managing the night team and ensuring that skills and standards are demonstrated and maintained throughout the team, completing night audit and completing related accounting procedures. Ensuring that guest needs are anticipated and that any requests are carried out.

• 

  Lizard Lounge

  Sept 2010 - Jan 2012

  Manager

  Planning, examining, analyzing, evaluating and supervising Company personnel.Establishing a basic staff strategy also monitoring and initiating strategies, connecting to staff measures and preparation of specialized improvement programs.

• 

  Clybers

  Jan 2012 - Jan 2016

  Operations Manager

  Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.Play a significant role in long-term planning, including an initiative geared toward operational excellence.Oversee overall financial management, planning, systems and controls.

• 

  Unik Creations Zim

  Feb 2016 - now

  Operations Manager