Tonduean Bunyarakyotin

Experience

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  IBM Solutions Delivery

  May 2008 - Nov 2010

  System Engineer

  System Engineer of Windows Platform at KBank Datacenter (More than 1200 servers)• Provided technical troubleshooting to customer and supported external contracts.• Planned and implemented server system in various designs.• Provided technical information and implemented IT Solutions for customer.• Installed / Customized MS Windows on Enterprise Server.• Administered IBM tools: IBM Tivoli Monitoring Client, IBM Server Resource Manager, IBM eSA, IBM DSA.• Installed, configured Blade center server, Native server, VMware.• Windows platform implementer: Installed/configured Windows server, IIS, Clustering, Security Hardening.• Controlled, monitored, and maintained servers with an expected annual availability of 99.99% including solving system problems in a high pressure environment.• Analyzed system failures and executed procedures to restore operations.• Monitored server and network performance and provided required or needed changes/solutions to optimize performance.• Deployed Windows and related software patches.Highlights• Mobile Banking - installation, security hardening, troubleshooting.• VISA 3D and Payment Gateway - installation, security hardening, troubleshooting.• K-SMS online and OTP - security hardening, troubleshooting.• Installed IBM tools and monitored all of windows servers.• Mastered IBM application and tools such as IBM Lotus Notes Client, IBM Tivoli Monitoring Client, IBM Tivoli Storage Manager, IBM Server Resource Manager, IBM eSA, IBM DSA.• Knowledge in change/process/incident/problem management.• Symantec Backup Exec and Recovery, Remotely Anywhere Implementation. Show less

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  Datapro Computer Systems

  Dec 2010 - Sept 2011

  Senior Business Representative

  • Sourced solutions for customers by providing them BMC Software information.• Updated new technology such as cloud computing tools for datacenters, and Bomgar Remote Secure desktop for customers.• Added new accounts (ex. Siam Kempinski Hotel Bangkok, Siam Sport, ICTUS) to the company portfolio.

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  Southern Polytechnic State University

  Jan 2014 - Dec 2014

  • Grading and assisting students’ with lab and assignments for Cloud Computing and IT Security class.

  • Instructional Designer/Web Developer

    May 2014 - Dec 2014

  • Graduate Assistant at the School of Computing and Software Engineering

    Jan 2014 - Dec 2014
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  ACinfotec Co, Ltd.

  Jul 2015 - now

  Senior Business Development and Sales Manager