Steven B.

Steven B.

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location of Steven B.Plano, Texas, United States

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  • Timeline

  • About me

    Technical Architect Staff at USAA

  • Education

    • St. Mary's University

      2001 - 2003
      MS CIS
    • Texas A&M University

      1994 - 1999
      BBA MIS
  • Experience

    • USAA

      Sept 1999 - now

      Technical and non-technical lead for the Automobile Insurance Application Domain. Guides, facilitates, and participates with teams in the delivery of desired technical solutions for complex business problems across many different systems, processes, and channels. Major Contributions:- Software/Solutions Architect/Technical Lead for countless multi-million dollar projects such as the Reengineered Automobile Insurance Acquisition App, USAA’s first Mobile Telematics Solution, the Premium Financial System, the Vehicle Risk Assessment System, amongst countless others- Software Engineer that evaluated, developed, and maintained hundreds of software programs with millions of lines of code- Designed and implemented a memory overlay detector that was responsible for identifying numerous memory overlays that once fixed reduced transaction abends by over 50% and positively impacted thousands of CICS transactions thus providing system stability for our members- Led seniors and leads in the identification of performance opportunities and solutions using new tech and design enhancements to obtain a 10 times reduction in software performance of a major system- Designed, developed, and implemented a project that strategically focused on the ability to perform canary releases within the mainframe environment for Auto Insurance and Claims Systems- Aided in the analysis, design, and development of a $300 million dollar system to replace a 30 year old legacy system for a main revenue generating product- Vendor evaluation of technology solutions and companies through site visits, phone calls, and technology pilots to determine company soundness as well as technology prowess in areas of functionality, usability, scalability, security, and extensibility - One of three key P&C resources that moved to Plano to help in the successful opening of USAA’s first satellite I/T office that now employs hundreds of people from the D/FW area Show less Participated in the evaluation, development, implementation, and maintenance of business solutions for both internal and external customers. Performed many different roles including Component Lead, Architect, Developer, Subject Matter Expert, and Team Lead. Mentored new and existing employees.Major Contributions: • Implemented various high profile development projects for the primary revenue generating product for the company. • Eliminated high profile maintenance issues with various tactical and strategic solutions. • Maintained thousands of complex programs from both functional and performance perspectives on a system that contained millions of lines of code. Show less

      • Technical Architect Staff

        Dec 2019 - now
      • Lead Software Engineer

        Jan 2006 - Dec 2019
      • Software Engineer

        Sept 1999 - Jan 2006
  • Licenses & Certifications

    • CPM

      AIPMM
      May 2012
    • Making AI Work: Machine Intelligence for Business and Society

      MIT Sloan Executive Education
      Nov 2025
      View certificate certificate
    • Java SE 7 Programmer I

      Oracle
      Dec 2014
    • AWS Certified Solutions Architect – Associate

      Amazon Web Services (AWS)
      Mar 2022
      View certificate certificate