Simon Forster

Experience

• 

  Quicklets

  Jul 2017 - May 2023

  As a real estate agent, my primary responsibility is to help my clients buy, sell, or rent properties. To do this, I actively seek out potential clients through various channels like advertising, direct mail campaigns, and personal referrals. Once I have a client, my first task is to understand their needs and preferences, such as their budget, location, and property type.If I am helping a seller, my next step is to prepare their property for sale. This may involve conducting a comparative market analysis to determine the appropriate listing price, staging the property, and taking professional photographs. I then advertise the property to potential buyers through various channels like online listings, open houses, and personal networking.If I am helping a buyer, I work with them to identify potential properties that meet their criteria. I coordinate property showings and provide market insights to help them make an informed decision. Once they have identified a property they are interested in, I help them negotiate the best possible deal.Throughout the buying or selling process, I also help my clients understand contracts and manage the closing process. I provide ongoing support and communication to ensure that they are satisfied with their experience and achieve their real estate goals.To be successful as a real estate agent, I must stay up-to-date on industry trends and build relationships with other professionals in the industry, such as mortgage lenders, attorneys, and home inspectors. I am also required to complete ongoing education courses to maintain my license and provide the best possible service to my clients.Overall, my goal as a real estate agent is to help my clients achieve their real estate goals while providing them with excellent service and support throughout the process. Show less

  • Real Estate Agent

    Aug 2015 - May 2023

  • Manager/Franchise Owner

    Jul 2017 - Mar 2021
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  PressEnter Group

  Oct 2021 - Apr 2022

  Customer Support Agent

  • Supporting players with any difficulties they encounter in timely and professional manner;• Maintaining high customer satisfaction ratings by exceeding customer expectations;• Contributing to the team effort by meeting agreed KPIs and SLAs;• Keeping up to date with new information and policies which are updated from time to time;• Building a trusting, mutually enjoyable relationship with our players;• Understanding, guiding and supporting players in Responsible Gambling;• Liaising with other departments (e.g. RFP) as required;• Understanding AML and reporting any suspicious activity;• Where applicable, informing customers about promotions on our sites;• Assisting with other needs which may arise from time to time. Show less

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  White Hat Gaming

  May 2022 - May 2023

  Affiliate Coordinator

  Report directly to the head of affiliate• Responsible for the overall coordination of affiliate accounts• Monitor affiliate on line activity and ensure compliance• Manage, monitor, and update the company's affiliates systems with relevant information, marketing material, deals etc.• Handle troubleshooting relating to the affiliates systems• Communicate daily with various internal department to solve technical and other issues• Escalate matters to the Head of Affiliate• Provide technical and other support to VIP affiliates• Perform ongoing analysis of affiliates• Handle administrative tasks of the Department• Work with CRM and VIP teams to enhance the player’s experience for our Top performing affiliates• Work with Affiliate compliance team to meet compliance requirements• Answer Affiliate queries and provide consistent support and optimisation assistance• Work directly with internal operations to implement tracking, xml feeds, testing, JIRA tickets and other tech integration within existing systems• Provide copy for external mailers, banners and text keys when possible• Help execute and participate in industry shows and events• Carry out competitor analysis on an ongoing basis Show less

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  Aristocrat Interactive

  May 2023 - Apr 2025

  Account Manager

  • Build and manage close relationships with the allocated B2B clients. Management will be via phone calls, email, Skype and the occasional face-to-face meetings;• Manage multiple B2B clients in a professional and organized manner. Complete regular client review meetings. Create and manage backlogs of client requirements;• Ensure clients are optimizing our games on their sites. Collaborate with external and internal marketing teams. Ensure timely provision of marketing materials and digital assets. Work to get premium onsite positioning of our games and new games released quickly on clients’ sites;• Create and deliver regular network marketing promotions to help support Pariplay games at operator level;• Deliver client revenues in line with company forecasts;• Establish trust and relationships with key client influencers and decision makers;• Work with clients to compile data and insights on product performance versus that of competitors, the effects of targeted campaigns and promotions etc.;• Up-sell the existing clients for new products and premium offerings. Work with them to broaden Aristocrat Fusion’s product footprint within their business;• Liaise with the Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, and to communicate feedback on client requirements, preferences and valued-added features;• Manage Aristocrat monthly customer newsletter. Show less

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  Delasport

  Apr 2025 - now

  Sales Manager

  • Business Development: Identify and engage sportsbook operators, platform providers, and affiliates.• Sales Strategy: Develop and execute plans to meet revenue targets and expand market share.• Client Management: Build and maintain strong relationships with key clients and partners.• Negotiation & Contracts: Handle pricing discussions, contract negotiations, and commercial agreements.• Market Expansion: Identify new opportunities in regulated and emerging gaming markets.• Collaboration: Work closely with marketing, product, and account management teams.• Industry Networking: Represent the company at gaming conferences, trade shows, and events.• Sales Performance Tracking: Monitor KPIs, generate reports, and optimize sales processes. Show less