Experience

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  Weinker carpet service

  Mar 1999 - Dec 2001

  Accounts receivable specialist

  Reduced outstanding receivables by 100k. Worked with lawyer to facilitate collection on outstanding accounts. Built relationships with many customers making sure they were happy with their carpet installation from beginning to end. Worked with commercial side as well.

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  Sound manangement & billing services

  Jun 2010 - Dec 2013

  Billing & auditing specialist

  Billing and auditing for doctors all over US.

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  Pediatric interim care center

  Jul 2013 - Dec 2013

  Cna

  Caring for drug addicted babies. Charting, feeding, and monitoring for withdrawal symptoms.

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  Ashley house

  Oct 2015 - Nov 2015

  Preceptorship

  Caring for medically fragile children. Trach care, tube feelings, meds, and ventilator care.

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  Seattle children's

  May 2016 - Jun 2024

  Lead and managed a diverse team of 22 direct reports, including registered nurses, medical assistants, care coordinators, and patient service coordinators. Responsible for overseeing change management initiatives across all service lines, ensuring seamless transitions and continuous improvements. Advocacy extends to both nursing staff and patient families, championing initiatives that enhance their experience and well-being. Additionally, supporting strategic efforts focusing on social determinants of health and improving family experience. Implementation of targeted education and policies has successfully met goals related to family experience surveys and social determinates of health. This multifaceted role combined leadership, change management, advocacy, and strategic focus to create a positive impact within this healthcare organization Show less Initiated a new role in the CBDC, responsible for intake of new patients. Coordinating with current intake roles and RN coordinators for specific teams to help families feel comfortable with their transition to our program. Collaborating with providers and families for a seamless transition. Developed standard work for the role that included assisting providers with triage of a new patient, being the first point of contact for new families and working with schedulers to get patients scheduling in a timely manner. As well as working with referring provider offices to obtain more information about referrals. Show less Responsible for managing 31 bed unit. Handling daily nursing operations with 56 direct reports, RN and CNA combined. Provided coaching and performance management for a wide variety of direct reports. Monitor internal reports for safety, address staffing issues and support families and staff with grievances. Participated in hiring of RN’s and CNA’s. Quickly picked up this role and was able to handle day to day tasks with ease and efficiency. Collaborated with other members of the unit to problem solve issues as they arose. Show less Facilitated admissions from ED, surgery or transfers floor to floor. Collaborated with patient care leadership to facilitate resolution of staff and patient needs.Responds to emergency, rapid response or clinically complex events. Assured that resources are allocated to meet the patient/visitor needs and the evaluation for the code is done promptly. Acted as a central source for information for all staff. Resource for problem solving, decision-making, and policy interpretation, consistently making judgments based on reliable critical thinking and that are evidence-based. Show less Managed Chemo admistrations, Care of patients with fever and neutropenia as well as patients in septic shock. Learning to critically think and act appropriately depending on patient status. Blood transfusions and care of sickle cell and blood disorder patients. Bone Marrow trained, having learned to critically care for bone marrow patients who are at risk for fluid overload, VOD/SOS, AKI and GVHD.Became CLABSI auditor in 1/18 to decrease line infections in our ICU’s. Continued to be a CLABSI Auditor for the Cancer Care Unit. Became Chemo Bio Certified in September 2019, was then able to teach our Chemo Bio course to RN’s new to Hematology/Oncology. Show less

  • RN Manger, Clinical Operations

    Jul 2023 - Jun 2024

  • RN Intake Coordinator

    Aug 2021 - Jul 2023

  • Clinical Practice Manager - Fellowship

    Jan 2021 - Jul 2021

  • Shift Administrator - Per Diem

    Mar 2020 - Jan 2021

  • Registered Nurse Hem/Onc BMT

    May 2016 - Jan 2021
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  Providence

  Oct 2024 - now

  Clinical program coordinator

  Pediatric Hematology Oncology Clinic