Experience

• 

  Battelle

  Sept 1985 - now

  Oversight of Data Center facilities, Disaster Recovery Coordinator, continued leadership of Data Ctr Ops team--providing 24/7 on-site coverage, oversight of Batch processing & network backups and related monitoring, scheduling & automation, DFARS compliance, DCAA audit compliance, ITIL Foundations & ITIL Service Operations, ITSM, Incident Mgt, Problem Mgt, Change Mgt, PeopleSoft ERP Implementation, Good Laboratory Procedures.Leading integration of new tools and technology into Data Center Operations by ensuring that staff are appropriately trained, and that procedures are documented and incorporated into job responsibilities.Work within budget constraints, assuring quality services are delivered in a timely manner by maintaining appropriate coverage, establish and monitor best practices, methods for optimal efficiency and impact.Provide expertise and training in job documentation, scheduling and monitoring; provide standard backup procedures, multiple levels of backup and off-site storage for all CIT-supported servers; and provide first level of response and coordination for handling problems associated with production business processes.Maintain documented, sustainable, auditable IT General Controls that apply to the delivery of Data Center Operations. Understands IT Controls and implement procedures and tools to support them. Provide appropriate training to both Operations and effected stakeholders for adherence to the controls. Show less

  • Application Support Specialist V

    Oct 2020 - now

  • Production Services Spec V

    Mar 2018 - Oct 2020

  • Manager, Data Center Operations

    Oct 2013 - Mar 2018

  • Team Ld Data Ctr Ops

    Oct 2008 - Oct 2013

  • Sr Computer Operator

    Sept 1985 - Oct 2008