Experience

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  Intel corporation

  Oct 1990 - Nov 1999

  Provided comprehensive support in the completion of day-to-day office administrative functions including resolving customer questions, data entry, purchase order management, and invoice resolution. Demonstrated time management skills with ensuring vendors were paid and purchase orders processed in a timely manner. Expedited materials as needed by end user. Worked on ISO9000 Certification procedures; including rewriting specification and training manuals to align with standard operating procedures. Responsible for functional area by scheduling employees to equipment to ensure maximum efficiency in production. Trained over 50 new employees on equipment and procedures in a manufacturing cleanroom environment.

  • Administrative Assistant - Purchasing

    Oct 1996 - Nov 1999

  • Manufacturing Technician

    Oct 1990 - Oct 1996
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  S&m moving systems

  Oct 2000 - Apr 2002

  Electronics coordinator

  Coordinated the pickup and delivery of freight for domestic and international locations, utilizing AS400 based system for the scheduling and tracking of airfreight. Initiated rigorous change process with mandatory adherence and compliance for all paperwork, working in close collaboration with vendors to define procedures and mitigate risk associated with loss of shipment due to improper or missing paperwork.

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  Tempe elementary district no.3

  Apr 2002 - Jun 2007

  Performed all payroll related functions including time card entry, direct deposit, retirement reporting, payroll processing, new hire processing, and employee data management for 2,000 regular, substitute, and classified personnel.• Slashed phone expense by $5,500 with the audit of cell phone and pager expenses, identifying and eliminating erroneous items and charges.• Wrote the procedure manual detailing all payroll and W2 procedures as part of the implementation team responsible for replacing an antiquated AS/400 based system with a Windows based system.• Instrumental in the successful implementation of a Munis financial software package, representing the Payroll department in system setup and design, data entry, testing, and data integrity portions of the implementation.• Spearheaded the establishment of a formalized procedure manual for payroll processing, eliminating the need for specialized payroll processing for missed payments to employees. Show less

  • Payroll

    Oct 2004 - Jun 2007

  • Administrative Assistant Intermediate - Purchasing

    Apr 2002 - Oct 2004
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  Coventry health care

  Jun 2007 - Jun 2009

  Marketed Workers’ Compensation loss prevention products to various insurance companies throughout Northern New England, anticipating clients’ needs to maximize sales and control costs with the appropriate insurance coverage including nurse case managers, independent medical exams, pharmacy reviews of excessive prescription costs, and Medicare set asides Managed the scheduling of maintenance and contact personnel responsible for the monitoring and tracking of all uninterrupted power supplies (UPS) across the country.• Coordinated with vendors and internal customers in the scheduling of change tickets within the Remedy system for all maintenance requests concerning UPS systems, generators, and battery changes.• Documented and tracked UPS and battery age, UPS runtime, and load percentage on monitored systems.

  • Sales and Marketing

    Apr 2008 - Jun 2009

  • Production Consultant

    Jun 2007 - Apr 2008
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  Kaplan college

  Aug 2009 - Jan 2011

  Admissions representative

  Direct responsibility for leading student recruiting activities and providing students with the guidance and information necessary to make an informed decision regarding enrollment, admissions, and available education programs.

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  Brown mackie college

  Jan 2011 - Apr 2011

  Assistant director of admissions

  Led and managed student admissions and enrollment activities with a focus on promoting the school’s programs, performing as the organization’s primary point of contact for admission and recruiting related functions and projects.

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  Carrington college

  Apr 2011 - Apr 2012

  Admissions representative

  Organized and facilitated student-recruiting efforts to attract and retain qualified candidates, capitalizing on exceptional communication skills to build rapport with students to ensure enrollment completion.• Facilitated new student orientation events, open house activities, and on-campus tours to promote the schools academic programs and promote a positive environment for incoming students.

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  Grand canyon university

  Jun 2012 - Jun 2014

  Enrollment counselor

  Plan and implement recruiting efforts, representing the school both on- and off-campus to communicate school and program information while driving increased enrollment through effective pre- and post-admission counseling, guidance, and support.• Responsible for the recruitment and retention of students, achieving a 90% retention rate through the first and second course levels.• Increased student success and retention rates by providing students with hands-on guidance and education of the online environment, ensuring students have the support and knowledge necessary to navigate the system, assignments, and course materials. Show less

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  Tyler technologies

  Jun 2014 - Jan 2020

  • Managed and coordinated a Tyler team of implementation consultants, form design and development personnel to meet Client needs in a timely manner for Munis implementation.• Maximized the performance of both Tyler and Client implementation teams by defining roles and responsibilities throughout the project.• Developed and managed Project Plan and Calendar by working with Client on resources, constraints, scope and timelines.• Managed and maintained Budget Reconciliation for the Project to the Contract and amendments• Managed project and modifications by utilizing knowledge transfer of Client processes.• Worked with Tyler Development and Client personnel on modification requests to Retro Pay, Salary and Benefit Projections and other modules.• Conducted planning sessions with clients’ key functional leaders to create documented management plans for project plan and scope.• Scheduled resources, assigned responsibilities, and monitored progress to ensure compliance with the project plan.• Implemented, set up and supported Munis Software with Clients when Implementation Resources were unavailable Show less Provided consulting and implementation for Munis Software while onsite and via GoToMeeting sessions with both new and existing clients. Trained users in system setup, administration and maintenance of software. Created user documentation as required. Kept up to date on new and updated functionality.• Provided excellent communication between client and Project Manager in the form of e-mails, site reports and other correspondence.• Provided exceptional presentations and training.• Utilized strong problem-solving and analytical skills to troubleshoot set up of systems.• Implemented, set up and support Munis Software with Clients Show less

  • ERP Project Manager

    Mar 2016 - Jan 2020

  • Software Implementation Specialist

    Jun 2014 - Mar 2016
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  City of long beach

  Jan 2020 - Jul 2021

  Business system specialist - erp project manager

  BUSINESS SYSTEMS SPECIALIST IVResponsible for Human Capital Management Software Project for LBCOAST/ERP Project:• Conduct technology business process analysis and regression testing• Lead technical system development and integration of programs• Provide technical troubleshooting, configuration and deployment of applications and underlying infrastructure• Review functional and design specifications to ensure understanding of individual of deliverables

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  Berrydunn — assurance, tax and consulting

  Jul 2021 - now

  Senior consultant - erp project manager