Experience

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  Anum rural bank ltd

  Mar 2001 - Jun 2006

  Credits officer

  Headed credit unit of Anum Rural Bank; coordinate the activities of other credit officers at the branches; prepare monthly and quarterly returns to Bank of Ghana (BoG) as required; sit in Board Meetings with Board of Directors to seek approval for loans above Loans Committee approval limits; in charge of disbursement, recovery, and monitoring of all loans

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  Opportunity international savings and loans limited

  May 2007 - Mar 2012

  Individual relationship officer (iro)

  manage individual loan portfolio: to ensure repayments come; disburse loans monthly to clients who satisfy the requirements of individual loans; recover delinquent loans; keep the collateral register of our clients in our custody; write assessment report for loan approval for legitimate clients; monitor loans disbursed

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  Universal capital (fngo)

  Mar 2012 - Mar 2016

  Business manager

  Supervise all credit operations of branches; review all credit proposals from all branches for approval; in charge of marketing loan products of universal capital; ensure monthly institutional report is submitted on time; in charge of recovery of delinquent loans and weekly reporting on delinquent loans; ensure monthly reconciliation of both disbursement and repayments in the bank accounts of the organisation

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  V-seed microfinance services limited

  Apr 2016 - now

  Branch manager

  1. Achievement of Service quality standards and stipulated turnaround time2. Internal, External and Bank of Ghana audit reports3. Achievement of targets set for delivery of specific assignments/operations4. Set performance goals and aim to achieve and exceed them5. Acquire new business6. Ensure proper control and efficiency of the branch7. Ensure full awareness of all products provided and is constantly updated on all changes and amendments on product features, procedures and processes8. Promote Bank products by providing consistent, accurate and transparent information to customers9. Achieve sales targets assigned and contribute to the overall achievement of the team10. Maximize on cross selling growth of existing customer base and identify new potential selling opportunities11. Alert to unusual items, unbalanced positions, irregularities and long outstanding transactions12. Monitor and achieve Branch Service Standards13. Exercise good credit administration and control to prevent fraud and losses14. Convey targets and objectives set by top management to all staff and direct resources towards achievement of these targets and objectives15. Provide job rotation and on the job training to enhance staff skills16. Carry out staff performance appraisal to encourage good performance and highlight areas for development17. Pro-actively participate in Bank products campaigns & promotions18. Consistently, illustrate high levels of customer orientation and professionalism in day to day conduct19. Ensure that all service levels and agreements are being met consistently without any fail20. Establish and maintain strong professional relationships/connections internally and externally (Maintain Standard level Customer Service result)21. Perform occasional duties assigned22. Ensure right segmentation to match customer Show less