Experience

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  Hotel radha regent bengaluru

  Sept 2017 - Mar 2019

  Sales executive

  Responsible for driving sales and creating memorable guest experiences in the hospitality industry, I excel in managing sales for hotel accommodations, dining, and events. Focusing on achieving high targets, I develop effective sales strategies by analyzing market trends and competitors. I build strong relationships with corporate clients, maintain detailed account databases, and leverage customer feedback to drive service improvements.

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  Radisson hotel group

  Apr 2019 - Sept 2020

  Human resources executive

  Managed HR functions including employee relations, recruitment, performance management, and compensation. Oversaw employee issues, disciplinary actions, grievances, and capability problems. Handled inquiries about leave, attendance, payroll, benefits, and exits. Collaborated with managers to enhance service standards and guest experiences.

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  Amazon

  Feb 2021 - Mar 2022

  Senior associate erc

  As an HR Shared Services Specialist at Amazon, I directed employee queries through various channels, including cases, calls, tickets, and emails. I conducted detailed background reviews to validate employee details, ensuring confidentiality and data privacy. My responsibilities also included documenting interactions, generating cases, and escalating issues to relevant departments within Amazon. I addressed inquiries related to HR policies, benefits, attendance, performance management, and payroll for multiple customer groups. Additionally, I mentored batches of new joiners and implemented a structured shadowing program to facilitate rapid integration and autonomy within the HR Shared Services team. Show less

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  Halliburton

  Mar 2022 - now

  Specialist, hr shared services