Joseph .E. Imafidon

Joseph .E. Imafidon

Front Desk Officer/ Sales Representative/ Travels

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location of Joseph .E. ImafidonLagos State, Nigeria

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  • Timeline

  • About me

    Retail and Hospitality Industry

  • Education

    • OLUFUNMILAYO NURSERY AND PRIMARY SCHOOL

      1997 -
      Primary school primary school
    • Lagos City Polytechnic

      2015 - 2016
      Associate’s Degree Computer Science Upper Credit

      Higher National Diploma

    • West africa vocational education

      2015 - 2015
      Hospitality management hospitality management and retailing

      Activities and Societies: debate team, assistant head group i was the assistant to the group head during my training, with my background of team leading i was able to help build the team to become one of the best teams in my batch during my training period.

    • Lagos City Polytechnic

      2008 - 2010
      National Diploma Computer Science upper credit
    • Ikeja High School

      1997 - 2003
      High School Commercial Department

      Activities and Societies: life club, anti-hiv/aids,boys scout

  • Experience

    • Signs laboratory limited

      Feb 2011 - Mar 2013
      Front Desk Officer/ Sales Representative/ Travels

      • Assisted with bookkeeping, payroll, Account receivable and Accounts payable processing. Greeted visitors, provided basic information to visitors, callers. Handled daily staff scheduling. • Other responsibilities: processing maintenance requests substituting for manager and supporting staff as needed. • Assisted in opening and/or closing of the facility at the beginning and/or ending of each day as needed. • Organized, publicized, and registered staff for workshops, staff development. • Organising meetings.• Managing the organisations diary.• Filing and typing reports.• Minutes taking.• Attending other ad-hoc meeting with external clients and stakeholders. • Booking of flight ticket for staff, new and existing customers. Show less

    • Ermenegildo Zegna Lagos, Nigeria

      Dec 2013 - May 2015
      Sales Associate/Brand Specialist

      As a Brand Specialist, my role involves being responsible for maintaining the integrity of the Ermenegildo Zegna brand name, providing our clients with excellent customer service and also being a product knowledge specialist. I work to ensure and develop a client file; contacting our customers on a regular basis to keep them up to date with new season’s collections, product launches and events. Amongst other things, I also:* Ensure customer service is of the highest standards at all times* act as role model for my team at Ermenegildo Zegna and our own service standards* Ensure I support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures* Actively liaise, communicate and develop good relations with my team and Host-Store Management* Handling of a variety of operational duties as assigned by the Store Management Team (i.e. housekeeping duties, visual presentation standards, negotiation on the sales floor, folding of merchandise and opening/closing).* Capturing accurate information for all transactions including signatures, addresses, and original receipt data. Show less

    • Stranger International Limited

      Sept 2015 - May 2016
      Sales Associate

      * Greeted customers and determined their needs and wants* Discussed type, quality and number of merchandise required for purchase* Recommended merchandise based on individual requirements* Advised customers on utilization and care of merchandise* Provided advice to clients regarding particular products or services* Explained the use and advantage of merchandise to customers* Answered customers’ queries and concerns* Demonstrated live working of items* Prepared sales contracts and accepted payment through cash, cheque and credit card* Assisted in display of merchandise* Maintained sales records for inventory control Show less

    • LE Retail Operations Management Ltd

      May 2016 - Jun 2023
      Admin Manager / Recruitment & Retail Executive

      Key Duties:1) Recruitment Officer* Assist employers to identify, select and recruit staff for their vacancies, and help individual find and gain appropriate employment;*Design and implement overall recruiting strategy;* Negotiating contracts;* Interviewing and assessing prospective applicants and matching them with vacancies at client companies.2). Travels* Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;* Dealing with customer inquiries and aiming to meet their expectations;* Selling travel products and tour packages;* Managing budgets and maintaining statistical/financial records;* Liaising with travel partners, including airlines and hotels, to manage bookings and schedules;* Overseeing the smooth, efficient running of the business.3). Retail Executive*Managing budgets;*Maintaining statistical and financial records;*Dealing with customer queries and complaints;*Preparing promotional materials and displays;*Liaising with the CEO. Show less

    • Departure lounge and lounge and logistics

      Mar 2019 - now
      Business Development Manager / Creative Director
    • Winiseph Home Care (Elderly)

      Mar 2022 - now
      Home Care Attendant
    • Structura Global Operations

      Jul 2023 - now
      Project Management Assistant

      As an Assistant Project Manager, I am the bridge that connects top management with employees. I ensure operational excellence by performing managerial tasks. I also:• Supporting the coordination and management of projects.• Communicating with stakeholders regarding project needs and goals.• Contributing to the planning and development of projects.• Perform administrative tasks such as preparing invoices, estimates, scheduling meetings, etc • Keep track of and report on project progress.• Complete any tasks assigned by the Project Manager in an efficient and timely manner.• Perform other duties assigned by the Project Manager orderly and efficiently.• Project site visiting Show less

  • Licenses & Certifications

    • CERTIFICIATE IN AIRFARE AND TICKETING

      LANDOVER BUSINESS SCHOOL
      Jul 2010
    • Certified Caregiver

      MyMedicalBank
      Mar 2022
    • Cloud Core

      IBM
      Jul 2020
      View certificate certificate
    • GOOGLE AND TRAVEL START DIGITAL SKILLS TRAINING

      Google
      Apr 2018
    • AMADEUS Certification (Global Distribution System)

      Amadeus
      Jun 2015
    • SABRE CERTIFICATION (Global Distribution System)

      Sabre Corporation
      Aug 2010