Ann Adams

Experience

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  Additional Related Experience

  Aug 1985 - Jan 1997

  Project Manager, Technical Writer, Typesetter

  Planned, produced, and led small- and large-scale projects in a variety of genres. Content areas included:• Presentations, brochures, business proposals• Advanced degree theses and dissertations• Legal documents and patent applications• Newspaper and magazine display advertising

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  Epicor

  Jan 1998 - Aug 2011

  • Managed international team of 2 managers and 21 writers. • Managed all aspects of documentation and training material development and deployment for multiple concurrent ERP software releases.• Responsible for entire lifecycle of training, online, and print content from design, scope and requirements, resource scheduling, project estimating, and project tracking. • Managed international team of 7 high-level content writers. • Managed all apects of documentation and training material development and deployment for multiple concurrent ERP software releases.• Responsible for entire lifecycle of training, online, and print content from design, scope and requirements, resource scheduling, project estimating, and project tracking. • Responsible for teams of up to 9 writers developing and implementing effective training strategies for a variety of learners. • Designed, wrote and edited online and print documentation for concurrent software releases, managing all aspects of research, production, and delivery for technical and non-technical audiences.

  • Sr. Content Development Manager

    Apr 2008 - Aug 2011

  • Content Manager

    Aug 2006 - Apr 2008

  • Lead Technical Writer

    Jan 1998 - Aug 2006
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  Invensys Operations Management

  Nov 2011 - Jul 2012

  Instructional Design Project Manager

  • Managed all aspects of curriculum development following respected project management practices. • Performed project needs analysis, scope analysis, instructional design, content development, implementation, and evaluation of materials for instructor-led and web-based training programs. • Oversaw content development performed by international teams in Egypt and India.

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  Lexmark / Kofax

  Jul 2012 - Sept 2015

  Sr. Manager, Global Technical Communications

  • Responsible for global technical communications department, establishing and administering overall policies and goals for the team.• Research, organize, and develop department strategic plans including department long-range planning: establish goals, objectives, projects, budgets, and resource requirements and allocation.• Successfully deliver on multiple, concurrent mid- to large-scale projects across multiple product lines and multiple geographies.

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  Kofax

  Sept 2015 - Jul 2019

  Director, Global Technical Communications

  • Responsible for global technical communications department for Lexmark’s Enterprise Software. • Research, organize, and develop department strategic plans including department long-range planning, goals, objectives, projects, budgets, and resource requirements and allocation.• Establish, plan, and administer overall policies and goals for the department in alignment with the corporate strategy.• Define and monitor best practices, standards and procedures. • Successfully deliver on multiple, concurrent mid- to large-scale projects across multiple product lines for global organization. Show less

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  Educational Institution

  Jul 2019 - now

  Retired